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London, Greater London, United Kingdom, 2012/09/06 - Exchange Data International have been awarded the ISO 9001 certification for their outstanding commitment to quality customer service and delivery - Exchange-Data.com.
London-based financial data provider Exchange Data International (EDI) has been awarded the International Organization for Standardization (ISO) 9001 certification.
This independent assessment was conducted by the leading certification body, the British Assessment Bureau and demonstrates EDI’s commitment to customer service and quality in delivery. The assessment marks the first time EDI has won this certification.
The ISO 9001 requires organisations to have a quality management system in place to ensure high levels of performance and customer satisfaction. As a financial provider EDI fully understand the importance to clients of consistency in delivering quality data.
Jonathan Bloch, CEO at EDI said,“Achieving the ISO9001 certification was very important to EDI as it underlines our commitment to our customers and our focus on quality. This recognition demonstrates the already high quality of the services we provide. Furthermore, having certified processes in place helps to ensure that, over time, we will continue to maintain and improve this level of excellence, and provide our clients with high standards of services.”
EDI is a provider of multiple asset class worldwide securities reference and corporate actions data, and has established a global reputation for the highest quality and accuracy. The ‘Plan, Do, Check, Act’ structure of ISO 9001 which ensures clients’ needs are always being considered and met, perfectly fits EDI’s customer centred attitude.
Premier provider of financial back office data, EDI provides customised data sets and ad-hoc feeds for Worldwide Corporate Actions, Worldwide Dividends, Worldwide End of Day Prices and Securities Reference Data.
About Exchange Data International (EDI)
EDI (exchange-data.com) specialises in the integration, aggregation and flexible delivery of structured data to facilitate investment research, administration and processing.
Founded in 1994, EDI has launched a series of market data products for the back office operations of financial institutions worldwide. Since its formation, EDI has put great effort in developing its suite of products and widening its geographic coverage to the ever-changing needs of its clientele.
Based in London, with offices in New York, Montreal and Mumbai, EDI supports hundreds of investment firms.
The British Assessment Bureau
Our reputation for making organisations stand out was established in 1969, starting as a specialist in certification scheme management. In 1997, the Secretary of State for Trade and Industry approved the use of the word 'British' in our new corporate title in recognition of our pre-eminent status.
Today, we certify organisations to recognised standards like ISO 9001 (quality management) and ISO 14001 (environmental management) and provide associated training. Outside of ISO standards, we design and manage bespoke assessment schemes. Such schemes are based on the establishment of standards, which can be developed to be recognised company-wide, industry-wide, nationally or internationally.