NewswireToday - /newswire/ - Redwood Shores, CA, United States, 2012/07/26 - Leading Analyst Firm Reports Findings. NYSE, NASDAQ: ORCL

'The CRM Applications market totaled an impressive $19.1B in 2011,' said Mary A. Wardley, IDC VP of CRM and Enterprise Applications. IDC’s market definition is a combination of the following four applications categories: 1) marketing automation, 2) sales automation, 3) customer service and 4) contact center.

The combination of Oracle's performance within these four combined categories gives Oracle a total CRM applications revenue share of 11.0%, placing them in the number 1 position.

1) Worldwide Customer Service Applications 2011 Vendor Shares: Service Moves into High Gear With Customer Experience and Social Focus (#235503, June 2012)

2) Worldwide Sales Automation Applications 2011 Vendor Shares: Poised for the Selling Season (235472, June 2012)

3) Worldwide Marketing Automation Applications 2011 Vendor Shares: High Growth Shows Return to Building Business (#235474, June 2012)

About Oracle
Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NASDAQ:ORCL), visit oracle.com

Trademarks
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info
Aaron Wessels, Blanc & Otus
P: +1 415-378-8090 - E: awessels[.]blancandotus.com.

Written by / Agency / Source: Oracle Corporation

Availability: All Regions (Including Int'l)

Traffic Booster: [/] Quick NewswireToday Visibility Checker

Distribution / Indexing: [+]  / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]