NewswireToday - /newswire/ -
Gurgaon, Haryana, India, 2012/05/31 - Drishti-Soft announced that it has joined the Cisco Developer Network as a Registered Developer within the Unified Communication technology category..
Drishti-Soft announced that it has joined the Cisco Developer Network as a Registered Developer within the Unified Communication technology category. In addition, Drishti-Soft’s Ameyo VoIP Logger 1.0 has successfully completed interoperability testing with Cisco Unified Contact Center Enterprise (UCCE).
The Cisco Developer Network unites Cisco with third-party developers of hardware and software to deliver tested interoperable solutions to joint customers As a Registered Developer, Drishti-Soft offers a complementary product offering and has started to collaborate with Cisco to meet the needs of joint customers. With offerings such as Ameyo VoIP Logger, v1.0, customers can more quickly deploy a broad range of Cisco Compatible business applications, devices, or services that can enhance the capabilities, performance, and management of their Cisco network.
About Ameyo VoIP Logger
Ameyo VoIP Logger helps organizations captures agent-customer interactions for real-time or periodic quality analysis and performance scoring to improve customer satisfaction. The solution serves as an intermediary with other applications and enables real-time voice logging for ensuring consistent high quality service deliveries for enhanced customer experience and retention.
Drishti-Soft (drishti-soft.com) offers communications solutions that empower enterprises to dynamically manage Business Processes, Interactions, Workforce and Service Levels on emerging Unified Communications (IP Telephony, Unified Messaging, Conferencing, Presence Management, and Application Collaboration), SOA, and SaaS. Cutting-edge technologies from Drishti-Soft have been designed to add value to the businesses and pave way for a structured growth.
* Interoperability testing is designed to simulate typical customer configurations, and does not replace the need for on-site testing in conjunction with actual implementation.