Astellia, a leading provider of monitoring solutions for the optimization of mobile network QoS & QoE, expands its investments in the Indian market with the opening of a new office in Guargon. The Guargon office, based in India’s National Capital Region (NCR), complements Astellia’s Indian headquarters based in New Delhi.
In support of its global growth strategy, the new Guargon office strengthens Astellia’s presence in this key market. Astellia can count on more than 20 specialists to respond to the growing demand for local expertise from their strong and expanding customer base. Astellia will also reinforce its value proposition through consulting services in 2G, 3G and LTE network optimization.
One of the main challenges of Indian mobile network operators is to increase ARPU and retain high value subscribers. Operator’s revenue is intimately linked to customer experience. Astellia is not only able to evaluate service quality delivery perceived by subscribers but is even going beyond with end-to-end and multi-dimensional troubleshooting capabilities. Astellia delivers this Customer Experience Management (CEM) proposition, customized for each operator, to the Indian market hereby arming mobile network operators with the right tools to focus on their most valuable customers.
“In spite of the recent, unexpected regulatory changes and the fierce competition, Astellia confirms its confidence in the enormous potential of the Indian telecom market. With just a few operators equipped with a probe-based monitoring solution, there is a vast area for Astellia to establish a firm foothold with its end-to-end QoE optimization solution and services range. The office in Guargon allows Astellia to be closer to market requirements and enhances Astellia’s ability to expand its partnerships.” comments Mahantesh Patil, Managing Director India at Astellia.