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Sydney, Australia, 2012/03/08 - Global contact centre technology leader appoints CRM and contact centre veteran in key position facing fast-growing economies including Australia, Philippines, Singapore and more - NobleSys.com
Noble Systems Corporation, a global leader in unified contact centre technology solutions, today announced that Ashley Clayton, a former executive with Melbourne-based WFM specialist Open Wave, will serve as head of sales for its Asia Pacific region.
"Ashley’s leadership and dedication to solving real-world business challenges make him the right person to lead our regional sales efforts,” said Paul Luketich, Managing Director of Noble Systems Australia. “His promotion, along with the huge success of our first ever Australasia Select Noble Users Group conference last month, are indicators of our commitment to continued growth in the region.”
Prior to joining Noble Systems through its acquisition of Open Wave in 2011, Clayton held a series of management and consultancy positions with leading international firms. At Open Wave, he established and managed the company’s UK operation and held overall responsibility for business development, solutions deployment and WFM consulting services. Over the course of his 15-year career in CRM and contact centre technology, Clayton has worked across all sectors assisting organisations in the deployment of innovative solutions for performance improvement, including some of the largest global brands in broadcasting, financial services, telecoms and more.
“I’m honoured and excited to serve in a leadership position at a company with so much to offer businesses in the Asia Pacific region,” said Clayton. “Noble Systems offers an unparalleled portfolio of premise-based and hosted contact centre solutions backed by award-winning service and support. It’s an exciting time to be a part of the company’s growth and I look forward to the challenge” - NobleSys.com
About Noble Systems
Noble Systems Corporation (noblesystems.com) is a global leader in unified contact centre technology solutions, providing innovative products since 1989. Every day, millions of customer contacts are made by agents at 4,000+ client installations worldwide using the award-winning Noble® platform for inbound, outbound and blended communications. The scalable, integrated Noble solutions include advanced ACD and predictive dialling; unified contact processing; and integrated IVR, recording, messaging, quality/monitoring systems, scripting, and real-time reporting and management tools. Based in Atlanta, GA, Noble Systems was the first vendor to offer an open, scalable, fully-distributed platform.
For more information, contact
Paul Luketich, Managing Director Australia
P: +61 02 8222 0500 - E: pluketich[.]noblesystems.com.