Sky Lakes Medical Center is a community-owned internationally accredited healthcare organization based in Klamath Falls, Oregon, and is well known for its patient-centric culture. Using emPerform, Sky Lakes plans to properly identify and reward employee performance to reinforce this commitment to patient care.
Prior to implementing emPerform, Sky Lakes relied on a paper-based employee evaluation system. "We had many limitations using a paper-based system," said Alan Caldwell, Director of Human Resources for Sky Lakes Medical Center. "Sending paper copies, manually compiling scores, retrieving evaluations and ranking employees was complicated, time-consuming, and unreliable. We needed a streamlined electronic method of conducting evaluations that would help us to accurately rank our employees and properly reward high performers."
Sky Lakes Medical Center got a glimpse of emPerform's software solution at the 2011 ASHHRA Conference in Phoenix, Arizona. The medical center’s delegation evaluated four other vendors and selected emPerform over the rest for its ease of use, value, and ability to close the gap between employee performance and compensation. "The initial reaction to emPerform has been very good," said Alan. "Employees appreciate a fast and simple evaluation process and managers and HR will benefit from having more control over performance data."
CRG emPerform comes standard with compensation management functionality that automates pay-for-performance decisions. Performance data from emPerform's online appraisal forms can be used for succession planning, goal setting, and for fostering a high-performing talent base by properly recognizing and rewarding employee performance. Compensation management functionality is included with emPerform's online software suite at no additional cost to the user.
About Sky Lakes Medical Center
Sky Lakes Medical Center (skylakes.org) is a community-owned, internationally accredited healthcare organization. The medical center is licensed for 176 beds and provides people in the communities it serves with a variety of services including fully digital diagnostic imaging, inpatient and outpatient rehabilitation services, ADA-accredited diabetes educational services, on-site pharmacy, lab and pathology services, an emergency department staffed with board-certified physicians, and a robust community health outreach program. Besides the acute-care hospital, the corporate family includes a world-class cancer treatment center and Cascades East Family Medicine, a nationally known residency program.
About Corporate Renaissance Group
For over 20 years, Corporate Renaissance Group (CRG) has been a global provider of innovative business solutions that improve business performance and increase efficiency. CRG (crgroup.com) is a member of the Microsoft Partner Network headquartered in Ottawa, Canada, with offices throughout Canada, South Africa, India and the United States.
CRG emPerform (employee-performance.com) is an all-inclusive Performance and Talent Management solution, one of many solutions offered by CRG. This all-in-one suite includes robust functionality to simplify and automate core talent management processes, including: performance appraisals, compensation management, 360 degree multi-rater feedback, succession planning and reporting and analytics. CRG emPerform has a diverse customer base within sectors that include professional services, not for profits, healthcare, financial services, manufacturing, hospitality and public sector.