NewswireToday - /newswire/ -
Salt Lake City, UT, United States, 2012/01/31 - MasterControl, Inc., a global provider of quality, audit, and document management software solutions, announced another record-breaking year, both for fourth quarter and annual sales - MasterControl.com.
Fourth quarter sales were up 44 percent over the same period in 2010, and in spite of a weakened economy, MasterControl increased revenue 15 percent over the previous fiscal year.
It was also a record year for adding new customers. "We set a record for the number of new customers in 2011," says MasterControl CEO Jonathan Beckstrand. "We now have more than 550 customers worldwide. These customers run the gamut from startup companies with fewer than 50 employees to life science industry giants."
Beckstrand says MasterControl has significantly increased new hires both in the Salt Lake City headquarters and the EMEA region to meet the needs of a rapidly growing customer base. "We increased our Customer Service Department alone by 69 percent," Beckstrand adds. "The company as a whole grew by 19 percent."
"One of the most exciting events for us in 2011 was the release of MasterControl 10.0," he says. "This version introduced the new audit management software system that customers have been waiting for. With today’s increased emphasis on FDA compliance, regulated industries are looking for tools that help their compliance managers handle the audit process. As government regulation in regulated industries increases, so will the need for powerful compliance tools. We plan to meet that need."
MasterControl, Inc. (mastercontrol.com) produces software solutions that enable companies doing business in regulatory environments to get their products to market faster, while reducing overall costs and increasing internal efficiency. MasterControl securely manages a company's critical information throughout the entire product lifecycle. MasterControl software is known for being easy to implement, easy to validate and easy to use. MasterControl solutions include quality management, document management/document control, product lifecycle management, audit management, training management, bill of materials, supplier management, submissions management, and more. Supported by a comprehensive array of services based on industry best practices, MasterControl provides our customers with a complete information management solution across the entire enterprise. For more information about MasterControl, visit mastercontrol.com, or call: 800-825-9117 (U.S.); +44 (0) 1256 325 949 (Europe); or 03-6801-6147 (Japan).