For the second year in a row, Frost & Sullivan recognized Arkadin Global Conferencing, with the 2011 Asia Pacific Growth Leadership Award in the Audio Conferencing Service Market. Arkadin’s outstanding performance in revenue growth and customer adoption and retention were cited as key factors through Frost & Sullivan’s comprehensive research and analysis of leading audio providers in the region.
“As the recipient for the second continuous year of the growth leadership award in Asia Pacific, Arkadin continued to exhibit outstanding performance in revenue growth and customer retention,” says Jessie Yu, Industry Analyst from the Asia Pacific ICT Practice of Frost & Sullivan. “During 2010, the company expanded its footprint in the emerging markets of China and India, and witnessed greater adoption in key markets of Japan, Australia and Singapore. The timely identification of opportunities in distinct customer segments and the partnership with SingTel proved to be a critical factor for Arkadin in attracting new customers to adopt its services, especially mid-to-large enterprises.”
“This back-to-back award is a testament to our success in expanding our footprint in Asia Pacific – a highly strategic region for long-term growth,” said Serge Genetet, Arkadin’s Executive Vice President, Asia Pacific. “We’ve succeeded with an unrivaled audio platform and service strategy which results in close local relationships with customers in each market. Additionally, our partnership with SingTel, for their WorldConference brand, has significantly broadened our penetration in Singapore and positions us well for continued momentum in the region.”
In making its selection, Frost & Sullivan used primary and secondary research to compare the performance of audio providers to identify the leader in several critical areas, including: market potential, technological innovation, customer adoption, go-to-market strategy, geographical coverage and product features and benefits.
Serge Genetet, Executive Vice President, Arkadin Asia Pacific, accepted the award at a banquet hosted by Frost & Sullivan in Singapore. For more information on the award, go to apacbp-awards.com/.
Arkadin (arkadinapac.com) is a global Collaboration Service Provider, offering audio, web, and video conferencing, online events, and unified communication solutions. Arkadin enables organizations to communicate and collaborate using customizable, cost-efficient, user-friendly solutions. Founded in 2001, Arkadin has 47 operating centers in 29 countries throughout Asia, Europe, Middle East, Africa and North America, offering a full suite of remote collaboration solutions to more than 14,000 clients.
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