nQueue Billback, the leading provider of software-based cost recovery systems, announced the promotion of Dan Sharratt to Vice President, Operations. Promoted from his position as Director, Client Implementations, Sharratt will now oversee the company’s Implementations, Support and its Office of Project Management across both the Americas and EMEA Regions.
Dan Sharratt has been with the company for 11 years and will leverage his extensive technical knowledge, industry experience and organizational skills to help nQueue Billback continue to exceed client expectations in all areas. He has more than 20 years experience in information technology and has worked with some of the largest law firms in North America, Europe and Australia.
“Dan has been with the organization for over a decade and he has embraced our vision, goals and values,” said Rick Hellers, nQueue Billback’s President and CEO. “In his new capacity, Dan will work to enhance the operational team's structure, process and procedures as we position the company for continued success and growth.” He will continue to be based at nQueue Billback’s Phoenix headquarters.
The move is designed to position the company to continue on its steep growth curve. The company’s revenue grew 26.7% in the first half of 2011 and the company also launched a dedicated commercial division added its first-ever Fortune 500 commercial client. The company also added a total of 7 staff members in Implementations and Support .
nQueue Billback’s continued success is due to a steely-eyed focus on client satisfaction. “One of nQueue Billback’s core principles is to always satisfy our clients’ needs efficiently and promptly,” said Sharratt. “I have the same attitude, and I look forward to helping the company to continue to exceed our clients’ expectations.”
About nQueue Billback Limited
nQueue Billback (nQBillback.com) provides software-based information accountability solutions to more than 35 percent of the largest 250 law firms in the United States, and five of the Top 10 globally. The company assists firms by enhancing the automation and processing of any operational and administrative expenses, including print, copy, scan, phone, fax, travel, court fees, research, overnight, courier costs, credit card charges and more on an extremely powerful platform. nQueue Billback’s software offerings, branded iA for Information Accountability, can be embedded directly into multi-function devices or reside on tablet computers or terminals to provide clients with the knowledge required to run their businesses more profitably.