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Aspect Software Announces Agent Experience Enhancements to Zipwire, the Company’s Cloud Contact Center Solution Customer Service / Call Center 2015/09/09 More
Frost & Sullivan Recognizes Teleperformance for its Industry-leading Contact Center Security Practice Customer Service / Call Center 2015/09/08 More
Upstream Works Software Awarded 2015 Unified Communications TMC Labs Innovation Award Customer Service / Call Center 2015/08/24 More
Strong Performance in Central America, the Caribbean, Peru & Colombia Fosters Latin American Contact Center Outsourcing Market Finds Frost & Sullivan Customer Service / Call Center 2015/08/11 More
Fonality Wins 2015 CUSTOMER Contact Center Technology Award Customer Service / Call Center 2015/07/27 More
Strong Growth for Hosted and Cloud Contact Centre Solutions in Australia Reports Frost & Sullivan Customer Service / Call Center 2015/07/20 More
Probe Group Receives Noble Systems’ SNUG ‘Innovations Award’ Customer Service / Call Center 2015/06/16 More
Internet of Things to Become Cornerstone of Excellent Customer Service Finds Frost & Sullivan Customer Service / Call Center 2015/06/11 More
Upstream Works Launches New Contact Routing Capabilities for Cisco Finesse Customer Service / Call Center 2015/06/05 More
Back Office Workforce Optimisation to Unleash Hidden Productivity and Improve the Customer Experience Finds Frost & Sullivan Customer Service / Call Center 2015/05/14 More
Noble Systems to Host 2015 Select Noble Users Group APAC Conference to Introduce New Contact Technologies and Strategies Customer Service / Call Center 2015/04/22 More
Conectys to Open New Operational Centre in Sibiu, Romania - Projected Capacity 200 Seats Customer Service / Call Center 2015/04/08 More
KKTCell Provides 3.15 Million Minutes of Customer Service Utilizing Defne’s Call Center Solution Customer Service / Call Center 2015/03/26 More
Avaya Channel Executive and Program Recognized by CRN Customer Service / Call Center 2015/03/24 More
Avaya Honored for Delivering ‘World-Class’ Customer Service with NorthFace ScoreBoard Award Customer Service / Call Center 2015/03/23 More

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