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Recent Articles   Industry   Published  Frost & Sullivan Commends Teleperformance Egypt’s Ambitious Expansion Plans in Setting up the First Virtual Contact Centre in Dubai Customer Service / Call Center 2016/11/28 More Frost & Sullivan Commends inConcert for Pioneering Leading-edge Solutions for the Latin American Contact Center Applications Market Customer Service / Call Center 2016/10/24 More Upstream Works Software Awarded 2016 TMC Labs UC Innovation Award Customer Service / Call Center 2016/10/04 More Genesys Honors Partner Award Winners at G-Force 2016 Customer Engagement Conference Customer Service / Call Center 2016/10/04 More Frost & Sullivan Recognizes Five9 with 2016 Customer Value Leadership Award For its Focus on Improving Customer Experience in the Global Cloud Contact Customer Service / Call Center 2016/09/15 More Frost & Sullivan Commends Interactive Intelligence for its Industry-leading Growth in the Cloud Contact Center Applications Market Customer Service / Call Center 2016/09/08 More Genesys Launches Omnichannel Customer Service Benchmarking Tool Customer Service / Call Center 2016/09/06 More Genesys to Acquire Interactive Intelligence to Create the World’s Premier Omnichannel Customer Experience Company Customer Service / Call Center 2016/08/31 More Genesys to Address Contact Center Move to the Cloud in August 31 Webinar Customer Service / Call Center 2016/08/19 More Genesys Accelerates Customer Experience Innovation and Customization on AppFoundry and DevFoundry Customer Service / Call Center 2016/08/02 More Genesys Announces Investment from Hellman & Friedman at .8 Billion Valuation Customer Service / Call Center 2016/07/21 More Upstream Works Announces New Software that Personalizes the Contact Center Experience Customer Service / Call Center 2016/07/07 More Frost & Sullivan Lauds Teleopti's Stellar Customer Engagement in the Workforce Management Market Customer Service / Call Center 2016/06/20 More Frost & Sullivan Honours Horizon Contact Centers for its Highly Successful Competitive Strategies in the Kenyan Market Customer Service / Call Center 2016/06/02 More Frost & Sullivan Lauds Impartner’s High-quality Partner Strategy in the Global Partner Management Solutions Market Customer Service / Call Center 2016/05/10 More

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