MICROS Systems, Inc., a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce Galaxy Macau™ has implemented MICROS’s Simphony™ enterprise solution across more than 50 food & beverage outlets at the 2,200-room mega resort.
Galaxy Macau utilizes core architectural advantages of Simphony, providing a single POS solution to the resort’s 3 hotel operators – Galaxy Hotel™, Hotel Okura Macau, and Banyan Tree Macau. Each company manages its own operations, and Galaxy Macau has access to property-based and consolidated reporting.
“Having everything integrated means we don’t have to invest in multiple servers,” commented Ian Farnsworth, Director of Information Systems and Technology at Galaxy Entertainment Group (GEG). “MICROS Simphony’s consolidated financial reporting eliminates the need to manually combine data from each of the hotels, and reduces the time required to prepare reports. That saves on hardware costs, and streamlines the way infrastructure is managed.”
MICROS Simphony’s Service Oriented Architecture (SOA) has proven invaluable from day one. Lewis Goh, Senior Manager of Non-Gaming Solutions at GEG, explained that,“The offline functionality means we can continue to operate our resort, even if the network is down. At one point, we were able to relocate our server from StarWorld Macau to Galaxy Macau, and the users were not even able to tell – they could continue to perform normal transactions in offline mode.”
“We are delighted that Galaxy Entertainment Group selected MICROS Simphony as its enterprise platform for POS operations,” stated Stefan M. Piringer, President of MICROS Asia Pacific. “With its virtually unlimited scalability and unsurpassed off-line functionality, Simphony ensures Galaxy Macau operates efficiently and with a very customer and user-friendly focus. We look forward to maintaining and expanding our strong partnership with Galaxy Macau as its operations continue to grow in the future.”
About Galaxy Macau™
Galaxy Macau™ (galaxymacau.com) is the only truly authentic Asian five-star resort destination in Macau. Developed at an investment of nearly HK$15 billion, it includes more than 2,200 rooms, suites and villas across three world-class hotels: the highly anticipated five-star Galaxy Hotel™, Japan’s legendary Okura Hotels & Resorts Worldwide and the award-winning and ultra-exclusive Banyan Tree Hotels & Resorts. Facilities include the Grand Resort Deck with lush oasis gardens covering its 52,000 square meters, the world’s largest sky top wave pool and a 350-ton white sand beach; a selection of more than 50 food and beverage outlets, including the widest selection of pan-Asian cuisine under one roof in Macau; and two boulevards of distinctive retail shopping. UA Galaxy Cinemas, a nine-screen, 1,000-seat, 3D-equipped complex unlike anything in Macau, is scheduled to open later this year.
About MICROS Systems, Inc.
MICROS Systems, Inc. (micros.com) provides enterprise applications for the hospitality and retail industries worldwide. Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 180 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 26,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 100,000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (866) 287-4736. You can also visit the MICROS website or send an email to info[.]micros.com.
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