PRTODAY / NewswireToday Free press release distribution service network

More news: Software
Written by / Agency / Source: Zendesk

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Zuora Implements Zendesk Cloud-Based Help Desk - Zuora Global Support Portal helps company streamline customer support, boosting response rate and delivering better visibility into customer issues - Zuora.com / Zendesk.com
Zuora Implements Zendesk Cloud-Based Help Desk

 

NewswireToday - /newswire/ - Redwood City, CA, United States, 2011/10/14 - Zuora Global Support Portal helps company streamline customer support, boosting response rate and delivering better visibility into customer issues - Zuora.com / Zendesk.com. NYSE: ZEN

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Zuora, the subscription billing and commerce leader, and Zendesk, the proven cloud-based help desk software provider, today announced the launch of the Zuora Global Support Portal. The web-based support ticket application and self-service customer support platform, powered by Zendesk, is located at support.zuora.com.

“Zendesk has helped us increase our response rate, decrease our response times, and deliver new visibility into customer issues,” said Marlene Summers, Senior Manager, Zuora Global Support. “Best yet, Zendesk makes our support agents excited about working on their tickets.”

Through the portal, Zuora’s customers can stay up-to-date with announcements from the Zuora Global Support Team, get answers from the community, and share feature suggestions. In addition, the support system fully supports customer inquiries from the @ZuoraSupport Twitter handle through Zendesk’s innovative Twicket™ service.

“It is great to see Zuora take advantage of multiple channels such as the web, email and social media to deliver superior customer support,” said Kate Hobbie, Zendesk’s Director of Customer Support. “Having more than 10,000 customers ourselves, our own support team understands the importance of delivering outstanding customer support through whatever means our customers choose to communicate with us.”

Summers added,“There are so many things to love about Zendesk. With its GoodData integration, we inherit a robust set of reporting and analytics with literally one click. To integrate into our Engineering and Operations teams, we easily created custom widgets to serve as a communication vehicle. And, although Zendesk is very easy to set-up and use, it is sophisticated enough to handle our billing support needs.”

About Zuora, Inc.
Zuora’s subscription billing and commerce platform changes the way subscription businesses manage and sell to customers, allowing them to bring new products to market in less time, with more flexibility and less hassle. Zuora customers are up and running within 90 days and often recognize 200% ROI within weeks. Zuora (zuora.com) is built from the ground up by SaaS industry visionaries and veterans from salesforce.com, WebEx, Accenture, Google, eBay, Oracle and Vitria. Zuora customers include Reed Business Information, InsideView, Marketo, Ricoh, Box.net, Ning, Ustream, Informatica, Barrett Xplore and Open Range.

About Zendesk
Zendesk (zendesk.com) is the leading provider of proven, cloud-based help desk software. For growing organizations, Zendesk is the fastest way to enable great customer service. More than 10,000 Zendesk customers, including Adobe, MSNBC, Sony, OpenTable and Groupon, trust Zendesk with their most valuable assets: their customers, partners, and employees. Founded in 2007, Zendesk is funded by Charles River Ventures, Benchmark Capital and Matrix Partners.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Zendesk

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


Zuora Implements Zendesk Cloud-Based Help Desk

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

Zendesk | Zuora, Inc.
Publisher Contact: Zendesk.com 
415-418-7506 press[.]zendesk.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Zendesk securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Zendesk / Company Profile


Read Software Most Recent Related Newswires:

Sydney Adventist Hospital Supports Patient Care with Reliable Document Exchange
PTC Marks 15 Years of Partnering with DoD STARBASE Program for Hands-On STEM Education
Multiple Infor Solutions Placed on the Constellation ShortList™ for HR, Financial and Customer Experience
IBM Announces Major Blockchain Collaboration with Dole, Driscoll’s, Golden State Foods, Kroger, McCormick and Company, McLane Co., Nestlé, Tyson Foods
Cortland Capital Market Services, LLC Adopts Yardi Investment Management
JDRF and IBM Collaborate to Research Risk Factors for Type 1 Diabetes in Children
MasterControl Unveils New Corporate Headquarters
Infor Achieves FedRAMP Ready Status
MyoKardia Reduces VM Backup Budget by 50% with NAKIVO
The Weather Company, an IBM Business, to Integrate Global Flight Tracking Data from FlightAware
ROLI Harmonizes its Global Business with NetSuite OneWorld
Independent Research Firm Recognizes Hexaware as A Strong Performer in Continuous Testing Providers’ Evaluation
Airbus Selects OneLogin
Higher Education Institutions Select Oracle EPM Cloud to Drive Student Success
Splunk Introduces Splunk Insights for AWS Cloud Monitoring

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  RightITnow Ltd

Visit  NAKIVO, Inc.





 
  ©2017 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)