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Pompano Beach, FL, United States, 2011/10/05 - Companies like Lindstrom Air Conditioning are realizing a new breed of technician is required, one that stays educated on the latest innovations in the industry with an emphasis on customer service - LindstromAir.com/ Trane.com.
At the 2011 International Consumer Electronics Show (CES), Trane was named an Innovations 2011 Design & Engineering honoree. Trane’s ComfortLink™ II Control, a ground-breaking thermostat technology, received this honor for “outstanding design and engineering for cutting-edge consumer electronics products.” To keep up with new advancements in the heating and cooling industry, successful service companies, like Lindstrom Air Conditioning, are realizing a new breed of technician is required, one that stays educated on the latest innovations in the industry with an emphasis on customer service.
The ComfortLink II Control, cutting-edge “smart” home technology, is designed to automatically configure and calibrate the system to achieve maximum efficiency and with a 7-inch touchscreen interface, the system’s communication capabilities extend to the World Wide Web, including system apps for weather, performance, and energy cost analysis. It can also be paired with Schlage LINK™ technology, enabling homeowners to adjust a home’s temperature and monitor security from a computer as well as most smart phones.
“The ComfortLink II Control is not your typical thermostat and up to this point, there has been nothing like it available to consumers,” said Tim Storm, controls and zoning product manager at Trane. “Consumers are looking for a more interactive, personalized experience when it comes to technology, especially with energy management solutions for the home, and that’s exactly what this thermostat offers.”
Joe Canosa, General Manager of Lindstrom Air Conditioning, a locally owned and operated business since 1975, points out,“We’re not just dealing with traditional cooling systems anymore. Now we can offer our customers new sophisticated comfort solutions; systems that are revolutionizing our industry by providing increased comfort and energy savings in today’s modern home.”
Canosa further explains,“These major advancements in the air conditioning industry are requiring increased education for technicians. Our technicians are expected to have a minimum of 180 hours of improvement training each year to keep up with new technology, from continuing education courses to stay current in the industry to specific product training from companies like Trane. And from day one on the job, our 100% Customer Satisfaction Guarantee is stressed as the number one priority with all of our employees.”
Lindstrom is recognized as a Trane Comfort Specialist (trane.com), a distinction of which not every Trane dealer qualifies, according to Trane Corp. “Dealers must meet stringent standards and demonstrate a commitment to customer satisfaction and continuing education. Trane Comfort Specialist certification means a dealer is of the highest standing and committed to being the best in every aspect of his or her business, from installation and service, to customer satisfaction and employee training. Dealers must also be committed to training to keep up to date with Trane’s latest technology, ensuring that [a] system is designed to achieve maximum efficiency, reliability and comfort.”
Teaming up with innovative companies like Trane, allows Lindstrom to offer cutting-edge home comfort solutions. And both companies’ commitment to continuing education and superior customer service allows them to best serve their customers.
About Lindstrom Air
Lindstrom Air Conditioning (lindstromair.com) was founded by Carl Lindstrom in 1975 in Ft. Lauderdale, Florida. After 36 years, Lindstrom has evolved into one of Florida's oldest and most trusted service companies with more than 130 team members. Lindstrom is proud of their tradition of excellence serving homeowners and businesses in Florida. Lindstrom is committed to investing the time and resources needed to improve the quality of life for the residents and businesses in the Southeast Florida area.