NewswireToday - /newswire/ -
London, United Kingdom, 2011/10/04 - All 18 of Avanta’s nationwide business centres will be taking part in the National Customer Service Week, an initiative of the Institute of Customer Service (ICS), which will take place from 3rd – 9th October 2011 - Avanta.co.uk.
Organised to promote good customer service, more than 1700 organisations worldwide took part in the Institute’s 2010 activities.
The mission of the ICS is to be the first port of call for every aspect of customer service, delivering high quality, tangible benefits to organisations, individuals and other stakeholders, so that they can improve their customers' experiences and their business performance. National Customer Service Week is an opportunity to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the UK economy.
“Avanta is the only UK-based serviced office operator to have all centre team members accredited by the ICS which is a clear indication of how seriously we focus on delivering customer service excellence,” comments Geraint Evans, Avanta’s Sales and Marketing Director.
“Space is just the beginning when you take a serviced office with Avanta, whether you join us in London or around the UK. We aim to make our clients working life as pleasant and enjoyable as possible. So everything about our business centres, including our ICS accredited staff, is set up to make accommodating and running your business easier, more efficient and more cost effective.
To support the initiative all Avanta business centres will be running a number of client-focussed activities during the week including, but not limited to, quizzes, raffles, breakfast/coffee mornings and our celebrated ‘Friday Fancies’, with the aim of raising money for Avanta’s chosen charity, Sparks . However, whilst National Customer Service Week presents a superb opportunity to focus attention on our great customer service, we always aim to deliver customer service excellence 365 days a year.
Avanta managed Offices (avanta.co.uk) was formed in 2004. The company offers highly flexible, unbranded office space and meeting rooms, with advanced and competitively price technology, tailor made to meet the requirements of the occupier. In the UK it currently manages more than 650,000 sq ft of office space in prime locations in London, the Thames Valley and Edinburgh. It also operates one business centre in New Delhi, India and in 2009 formed a partnership with Regent Business Centers, which manage 13 locations throughout the US.
For further information
Tim Xumsai, Avanta Managed Offices Ltd - T: +44(0) 20 3008 6000