Like other network operators throughout North America, SaskTel has experienced unprecedented customer demand for 4G data services and data usage that has exceeded forecasts by 1,000% in some areas. SaskTel will announce additional upgrade sites as work continues across the province to increase 4G capacity.
Once this week’s upgrades are complete, SaskTel 4G customers in Yorkton should notice improved service during peak usage times including fewer dropped calls, fewer delays in sending and receiving text messages, higher Internet speeds and improved battery life.
“SaskTel is at the forefront of the transition to 4G in the Canadian wireless industry, having built the largest and fastest 4G network in Saskatchewan,” said Bill Boyd, Minister Responsible for SaskTel. “The unprecedented customer demand for 4G service and devices has driven the need for these upgrades, and SaskTel is working to ensure that SaskTel 4G customers experience the excellent service they expect.”
“SaskTel sincerely appreciates the patience of our 4G wireless customers as we work to reduce network congestion,” said Ron Styles, SaskTel President and CEO. “These upgrades will improve capacity in the short term while we continue to find ways to meet future demand for wireless data, including the acquisition of additional wireless spectrum and the introduction of LTE technology.”
The SaskTel 4G network is currently available to 98% of the Saskatchewan population and is still under construction.
Saskatchewan Telecommunications Holding Corporation (SaskTel.com) is the leading full service communications provider in Saskatchewan, with $1.15 billion in annual revenue and more than 1.4 million customer connections including more than 560,000 wireless accesses, 543,000 wireline network accesses, 225,000 Internet accesses and 83,000 Max™ (TV) subscribers. SaskTel offers a wide range of communications products and services including competitive voice, data, Internet, entertainment, national security, messaging, cellular, wireless data and directory services. In addition, SaskTel International offers software solutions and project consulting in countries around the world. In 2009, SaskTel contributed more than $651 million to the Saskatchewan economy through dollars spent with Saskatchewan-based suppliers and sponsorships to non-profit organizations. SaskTel and its wholly-owned subsidiaries have a workforce of approximately 4,800 employees.