NewswireToday - /newswire/ -
Seattle, WA, United States, 2011/09/13 - FiberCloud is the First Data Center to Achieve Elite Status through Globally Recognized, Vendor-neutral Benchmarking for Cloud and Managed Services Practitioners; Program Reinforces Quality Assurance and Reliability for Current, Potential Customers.
FiberCloud, Inc. today reported that it has been successfully audited and certified under the MSPAlliance’s (MSPA) Unified Certification Standard for Cloud and Managed Service Providers (UCS).
UCS is the first program of its kind, specifically designed and created to provide business consumers of cloud and managed services with the assurance that the service provider they hire meets or exceeds the highest principles of quality in areas such as financial stability, facilities, managed services practices, and customer satisfaction. FiberCloud is the first data center in the world to complete the UCS Certification Standard audit.
"The UCS audit is a rigorous audit and certification process that benchmarks and verifies the quality of the company providing managed services,” said Charles Weaver, MSPAlliance president. "We are very proud to have FiberCloud join this elite body of Cloud and Managed Service Providers.”
UCS certification is based on a wide range of criteria with which to benchmark Managed IT Solution Providers, thereby ensuring that they have met and exceed well-established standards of excellence and client care. Clients that select a company that is part of the UCS can also rest assured that their IT solution provider has met and exceeded the following standards:
• Physical & Virtual Security;
• Business & Financial stability;
• Company has taken reasonable steps to assure that the client’s IT needs will be safely and professionally addressed;
• Company is under constant external review from the MSPAlliance and the IT profession to continually maintain and improve standards of care of excellence.
“We built our high quality data center infrastructure to support our colocation customers and comprehensive cloud-based platform. We work to find the best solution for each and every customer by maintaining solid operating procedures a high quality infrastructure foundation, along with detailed attention to service and security,” said Susan DeFlorio, C.O.O. of FiberCloud, Inc. “The UCS Certification audit is something that validates the high quality standards we maintain.
The MSPAlliance, with over 15,000 corporate members worldwide, is committed to increasing reliability and dependability in the industry surrounding the value and benefit of using Managed Service Providers to provide a wide range of mission-critical services. In addition, the MSPAlliance collects data on the practice of managed services on behalf of its members, to help them increase the value delivery of IT to the organizations they serve.
FiberCloud serves customers across the nation with colocation, Internet connectivity and cloud computing solutions that include Microsoft Hosted Exchange email, Online Backup, and mobility solutions. FiberCloud owns and operates five data centers across the Northwest, that features multiple layers of physical and virtual security, and are interconnected with a fully meshed MPLS network. FiberCloud serves direct customers and resellers with IT solutions that support government security regulation compliances. In addition to the MSPAllliance UCS Certification, FiberCloud recently completed a SAS 70 Type II audit.
For over 10 years, the MSPAlliance (mspalliance.com) has been the only unified voice for the Managed Services Industry, and the only organization that promotes the highest level of professionalism, reliability and integrity. As the world's largest Professional Association and Accrediting Body for the Managed Services Industry, the MSPAlliance was created to meet the needs of the Managed Services Professional and to educate the end-user community on the benefits of using a Managed Service Provider.