NewswireToday - /newswire/ -
Durham, NC, United States, 2006/10/17 - Mark Stone Properties, realtor in Durham, Chapel Hill, Hillsborough, and the greater triangle area, will add call capture technology to enhance customer service and reduce market time - MarkStoneProperties.com.
Mark Stone Properties, sales agency of real estate in Durham, Chapel Hill, Hillsborough, and the greater triangle area, announced today the inclusion of call capture technology into its home listing package of services.
“We’ve seen significant results during our initial tests with call capture’s ability to reduce market time,” says Mark Stone, agency president. “We’re excited to fully implement this technology for all of our listed properties.”
Call capture technology allows Mark Stone and his team to know when a potential buyer is browsing a listed home in person, in print, or online, and contact that person immediately. Each query for more information about a home not only plays a detailed message about the home for the shopper, but also sends a text message or a phone call to the property’s selling agent, who can then immediately make contact.
“To reduce market time it’s essential to increase the number of quality leads,” says Stone. “When people just stop by a sign post and take fliers or browse an ad, we miss a sales opportunity. Call capture allows us to connect with potential buyers and discuss exciting details that sell the property’s potential.”
Home buyers will now find a toll-free number on properties listed by Mark Stone Properties that they can call for a recording of detailed information. “Instead of a stack of flyers and ads that get lost in the shuffle, buyers can listen to details about the home and then receive a follow-up call from an agent for more information.”
Mark Stone Properties will offer this service to all of the company’s listed real estate in Durham, Chapel Hill, Hillsborough, and surrounding areas within the triangle. “Its part of our commitment to excellence,” says Stone.
“For every home on the market today, there are lives and dreams depending on a timely sale. “We are passionate about our commitment to sell homes quickly and believe that adopting call capture will help us achieve that goal.”
About Mark Stone Properties
Mark Stone Properties (markstoneproperties.com) is a sales agency of real estate in Durham, Chapel Hill, Hillsborough, and the greater triangle area. The agency is headed by President Mark Stone, a Durham native with 17 years of experience in sales and real estate. Stone is an active member in the community and a member of seven different associations including the local chapter of Habitat for Humanity and the NC Association of Realtors.