2011 APCO International 77th Annual Conference & Expo, Philadelphia, PA, Booth #2107
Verint® Systems, Inc. today announced that an emergency services organization in the state of Florida has implemented the Audiolog™ for Public Safety solution in its centralized 9-1-1 operation. The solution supports the 20 local agencies that fall under its jurisdiction. Using the software's call recording, playback and archiving capabilities, the organization is benefiting from the ability to better respond to citizen and community needs and emergency situations, as well as support increased emergency response requirements associated with certain times of the year, including hurricane season.
Developed to enhance operations and improve service quality, accuracy and response, Audiolog for Public Safety is used in rapidly evolving command and control centers, network operations centers, public safety answering points (PSAPs) and other emergency communications environments. The software is designed to help today's agencies reduce liability and risk, and comply with industry standards and regulations, including those associated with Next-Generation 9-1-1 (NG9-1-1). With the Audiolog solution that was implemented in July 2011, the Florida-based agency is not only benefiting from advanced call recording, but also the ability to instantly recall incident-based recordings to support investigations with increased access to key information.
"Verint's public safety solution delivers robust recording across a range of traditional and next-generation channels. All of the data Audiolog captures is instantly accessible to first responders, helping improve the effectiveness of emergency investigations, preparedness and response," says Gary Trudo, vice president, public safety and mid-market solutions, Verint Systems. "We're very pleased to be working with this Florida agency by providing the technology that today's mission-critical operations need to achieve response, quality and accuracy gains; expedite incident investigation; and enable staff to hone their skills and effectiveness."
About Audiolog for Public Safety
Audiolog™ is part of Verint's Impact 360® for Public Safety suite of workforce optimization solutions-which combine recording, search, playback and storage with functionality for quality assurance, incident investigation and analysis, speech analytics, workload forecasting, staff scheduling, employee coaching and training, and citizen surveys. The offering is designed to help today's agencies and PSAPs enhance performance, minimize liability and meet new challenges arising from NG9-1-1. As an advanced recording, storage, retrieval and quality assurance solution, Audiolog for Public Safety offers superior reliability in mission-critical environments and flexible, easy-to-use functionality.
About Verint Systems, Inc.
Verint® Systems, Inc. (verint.com) is a global leader in Actionable Intelligence® solutions and value-added services. Our solutions enable organizations of all sizes to make timely and effective decisions to improve enterprise performance and make the world a safer place. More than 10,000 organizations in over 150 countries-including over 85 percent of the Fortune 100-use Verint solutions to capture, distill, and analyze complex and underused information sources, such as voice, video and unstructured text. Headquartered in Melville, New York, we support our customers around the globe directly and with an extensive network of selling and support partners. Verint is listed on the NASDAQ Stock Market under the symbol "VRNT."
This press release contains forward-looking statements, including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks and uncertainties, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the year ended January 31, 2011 and our Quarterly Report on Form 10-Q for the quarter ended April 30, 2011. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, the Company assumes no obligation to update or revise them or to provide reasons why actual results may differ.
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