NewswireToday - /newswire/ -
Hollywood, FL, United States, 2011/08/02 - WomenCertified announced that Baths by RJ has been awarded the Women’s Choice Award for Excellence in Customer Experience. This distinction is exclusive to Baths by RJ, the first company in their area to receive this award - BathsbyRJ.com.
Through a WomenCertified Female Sales and Satisfaction survey conducted by WomenCertified and with Bath by RJ’s female customers, we have established that Baths by RJ meets and exceeds her expectations.
WomenCertified conducted an audit survey of their database to make sure it was adhering to the standards set forth in the WomenCertified program. These included providing consistent remodeling and renovation methods, women friendly customer service, maintaining a top-quality facility, participating in community and charitable activities and other practices that create a positive atmosphere for women customers.
These standards were confirmed through the WomenCertified survey with Baths by RJ scoring excellent in several areas including ease of appointment setting, the caliber of service and the manner in which it is delivered by their technicians. In fact, more than 98% of the women polled said they would definitely recommend Baths by RJ to their family and friends.
“Baths by RJ is really a gold standard when it comes to women friendly service, and we are proud to award them the Women’s Choice Award by WomenCertified,” said Delia Passi, Founder of WomenCertified and author of Winning the Toughest Customer: The Essential Guide to Selling to Women. “We are proud of Baths by RJ for taking ownership of their customer experience and creating a business environment that bucks the trends and continues to provide exceptional service both to women and men alike.”
“We are very excited to be awarded the Women’s Choice Award by WomenCertified,” said Ricki Weber, President of Baths by RJ. “We learned a lot from the Women Certified program and continue working hard to maintain the high standards it promotes. WomenCertified has helped us to improve our relationships and to outwardly demonstrate our commitment to our clients.”
About Baths by RJ
At Baths (bathsbyrj.com) by RJ, we believe in good quality. Our remodeling and renovation methods create a bathroom that will retain its new look for many years to come. In the end, the work of our bathroom designers and craftsmen will make your new bathroom comfortable, relaxing and enjoyable for many years to come. For more information, visit our website.
WomenCertified® (womencertified.com), the voice of female consumers, awards businesses and brands based on consumer experience. WomenCertified is on a mission to give women a collective voice so we can help each other identify businesses that deserve our loyalty and referrals. We are a trusted referral source for businesses and brands that women in your community would recommend.
Those businesses and brands that meet a higher standard of customer experience among women are awarded the Women’s Choice Award. The Award is based on surveys of tens of thousands of women, as well as research conducted in partnership with the Wharton School of Business on what drives the consumer experience for women vs. men. This research led to the development of the Female Sales and Service Satisfaction Index. Businesses that perform well are awarded the Women’s Choice Award.