A new international survey of global consumers conducted by NetReflector reveals that well over half (62%) of Canadian workers are fairly confident in their company’s leadership. Three quarters (74%) of Canadians would likely recommend their company to a friend. The poll, powered by NetReflector’s parent company GMI (Global Market Insite, Inc.), a provider of global market intelligence solutions, surveyed over 5,000 full- and part-time workers in 10 international markets around the globe.
“The ability of a company's leadership, and the loyalty of its employees, is critical in growing the business and retaining a self-motivated work force,” comments Simon Evans, CHRP, CEO of the BC Human Resources Management Association.
NetReflector’s international poll revealed that 63 percent of all Canadian workers surveyed feel that, the majority of the time, their boss cares about them as a person. On the reverse, over half of the Canadians surveyed (57%) feel that their boss does not set them goals that would help them achieve promotion.
There was an equal split between workers feeling that they were duly praised for good work (24%) and those who feel their bosses forget to give recognition for the work done (23%).
The research also revealed that nearly half of Canadian workers (47%) saw themselves staying at their current company for five years or more. Nearly a third (32%) of those who responded worked for large Canadian employers, with more than 500 people.
When asked what a boss could do more of, Canadian workers’ top priority (39%) was ‘use my skills and abilities better’. This was followed by over a third (35%) asking them to ‘step in and resolve conflicts’, and a quarter (26%) asking for bosses to ‘encourage my development’.
The research also revealed that 65 percent of Canadian respondents felt that they were allowed to act independently when making important decisions, while half (50%) felt that they were contributing to the company’s mission.
“Today's business world requires employees to be more team-focused, either on a project or cross-functional basis. Employers are looking for employees to take more personal responsibility to drive performance. The old management style of telling employees what to do is being replaced by employees having the skills and confidence to make decisions in a team environment. Management is about leadership that creates a workplace environment, so that employees can grow and thrive along with successful business results,” adds Evans.
The poll was conducted in April 2006. 5,432 full- and part-time workers were surveyed online in ten countries, including Australia, Brazil, Canada, China, France, Germany, Russia, Turkey, the UK and the USA.
NetReflector is a provider of enterprise feedback solutions part of GMI (Global Market Insite, Inc.) whose Technology Center is based in Vancouver, BC. The company is based in Seattle, WA, with operations on five continents around the globe. NetReflector’s scalable solutions enable some of the world’s largest and most respected companies to maximise profits by transforming feedback into loyalty. Customer, employee and partner feedback, three valuable business assets, can be measured anywhere in the world, in any language, at any time, at every touch-point of an organisation. NetReflector solutions ensure a consistent customer experience, increase employee retention and enhance partner-generated revenue.
About National Boss Day
National Boss Day was started in 1958 when Patricia Bays Haroski, then an employee at State Farm Insurance Company in Deerfield, Ill., registered the holiday with the Chamber of Commerce of the United States. She designated October 16th as National Boss Day because it was her father's birthday. Ms. Haroski's purpose was to designate a day to show appreciation for her boss and other bosses. She also hoped to improve the relationship between employees and supervisors, and believed young employees often do not realize the challenges bosses face in running a business.
About BC Human Resources Management Association
BC Human Resources Management Association is dedicated to advancing professional people practices. They provide relevant events and seminars for over 5,000 members and affiliates working in all areas of human resources management. Founded in 1942, they are a founding member of the Canadian Council of Human Resources Associations (CCHRA) which links human resources associations across Canada and represents Canadian associations internationally. BC HRMA is the exclusive certifying body in B.C. for the nationally recognized Certified Human Resources Professional (CHRP) designation.