Attenda Limited, the Business-Centric IT Service Operations company, today announced that it had launched its ValuedAdvice service, to provide a new approach to Guaranteed IT Value.
Attenda's ValuedAdvice Service is designed to ensure that businesses are getting the best value from their IT investment. The Service provides clients with access to the industry's leading independent advisors, combined with Attenda's pedigree in delivering IT Operations. Recently introduced at the Finance Directors Forum, Savoy Place, the ValuedAdvice Service received a very positive reception from participating Finance Directors.
The ValuedAdvice Service has been conceived in response to the market challenge to reduce cost, whilst improving service levels and efficiencies. As an integral part of the Service Attenda is working with a panel of key industry advisors, and the benefits that are identified through the process, whether it be an enhanced service level or cost reduction, can be underwritten and contractually guaranteed by Attenda.
As Roy Barker, Head of Strategic Consulting, Quantum Plus comments,"The ValuedAdvice approach will provide clients with an independent review of the real costs of their service, from which they can derive a business case for change."
Within the Service, the existing IT operations and related services are reviewed by the advisor of the client's choice, looking across all areas relating to costs, including hidden IT costs such as people, power and space, service levels and value governance, to assess the extent and articulation of IT alignment to business strategy and objectives. Based on the independent report produced, Attenda (attenda.net) can then propose ways of reducing cost, improving service levels and minimising risk.
Marcel Horst, Partner and MD, ExcelSource further adds,"Whilst ExcelSource seeks to identify and quantify business improvement opportunities across an organisation's support services, often this work involves the improvement of IT costs and service levels. Through ValuedAdvice, we are then quickly able to translate the opportunities identified into guaranteed cost savings and increased efficiencies for our client's IT Operations."
Mark Fowle, CEO Attenda concludes,"Through a deep understanding of our clients' needs, supported by independent verification and assurance, with ValuedAdvice we can deliver IT managed services that increase the value of their IT investments, providing contractually guaranteed service level and operating cost outcomes."