PRTODAY / NewswireToday Free press release distribution service network

Written by / Agency / Source: Finger Lakes Business Services, Inc.

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Finger Lakes Answering Service Receives Emerald Award from ATSI - Finger Lakes Answering Service receives the ATSI Award for Customer Service Excellence for the seventh consecutive year earning them the Emerald Award. 2011 also marks the second consecutive year that FLAS has ranked in the Top 5 - AnswerUSA.com
Finger Lakes Answering Service Receives Emerald Award from ATSI

 

NewswireToday - /newswire/ - Auburn, NY, United States, 2011/06/27 - Finger Lakes Answering Service receives the ATSI Award for Customer Service Excellence for the seventh consecutive year earning them the Emerald Award. 2011 also marks the second consecutive year that FLAS has ranked in the Top 5 - AnswerUSA.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service/Call Center Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Finger Lakes Answering Service (FLAS) of Auburn, NY has been honored with the exclusive 2011 Award of Excellence for the seventh consecutive year. The award is presented annually by the Association of TeleServices International (ATSI), the industry’s trade association for providers of telecommunications and call center services including telephone answering and message delivery across North America and Canada. Finger Lakes Answering Service was presented with the award at ATSI’s 2011 Annual Convention held at the Grand Hyatt, San Antonio, TX.

“We are extremely proud to have Finger Lakes Answering Service rank in the TOP 5 of all the answering services in this international association. This is the second year that we have achieved a TOP 5 ranking which speaks clearly of our staff’s continual push for excellence,” says Gardner McLean, President of Finger Lakes Business Services, the parent company of FLAS and several other answering services in New York, Florida and Colorado.

Independent judges are contracted by ATSI to evaluate message services over a 6-month period. The criteria for scoring includes: courtesy, response time, accuracy and overall service to their clients.

“ATSI prides itself in agent training through many mediums. The AWARD OF EXCELLENCE is one of the most rewarding. This “secret caller” program is an intense program extending throughout the year with test calls being made to registered participants and handled by random agents,” says ATSI President Michael Fultz. “If a company receives the AWARD OF EXCELLENCE they have set the bar for quality in the Telephone Answering Service Industry.”

Now a seven-time winner, Finger Lakes Answering Service earned the Emerald Award for seven consecutive years. ATSI extends its congratulations to the staff of Finger Lakes Answering Service on their proven TOP 5 quality service to their customers.

“This is all about training, coaching, supervising and monitoring that is done on any ongoing basis in order to not only attain this prestigious award, but more importantly, to provide our clients with the highest level of service,“ says Ray Schremp, Vice President of the company. “Our staff is dedicated to proving themselves every day, with every call that we handle.”

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service/Call Center Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Finger Lakes Business Services, Inc.

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Customer Service/Call Center articles,
CATCH Visitors via Your Competitors Announcements!


Finger Lakes Answering Service Receives Emerald Award from ATSI

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

|
Publisher Contact: Chris Gordon - AnswerUSA.com 
315-255-9125 cgordon[.]answerusa.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Finger Lakes Business Services, Inc. securities in any jurisdiction including any other companies listed or named in this release.

Customer Service/Call Center via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Finger Lakes Business Services, Inc. / Company Profile


Read Customer Service/Call Center Most Recent Related Newswires:

Dubai Land Department Boosts Citizen Engagement with Altitude-powered Contact Centre
Upstream Works Receives 2016 Industry Champion Award
Frost & Sullivan Commends Teleperformance Egypt’s Ambitious Expansion Plans in Setting up the First Virtual Contact Centre in Dubai
Frost & Sullivan Commends inConcert for Pioneering Leading-edge Solutions for the Latin American Contact Center Applications Market
Upstream Works Software Awarded 2016 TMC Labs UC Innovation Award
Genesys Honors Partner Award Winners at G-Force 2016 Customer Engagement Conference
Frost & Sullivan Recognizes Five9 with 2016 Customer Value Leadership Award For its Focus on Improving Customer Experience in the Global Cloud Contact
Frost & Sullivan Commends Interactive Intelligence for its Industry-leading Growth in the Cloud Contact Center Applications Market
Genesys Launches Omnichannel Customer Service Benchmarking Tool
Genesys to Acquire Interactive Intelligence to Create the World’s Premier Omnichannel Customer Experience Company
Genesys to Address Contact Center Move to the Cloud in August 31 Webinar
Genesys Accelerates Customer Experience Innovation and Customization on AppFoundry and DevFoundry
Genesys Announces Investment from Hellman & Friedman at $3.8 Billion Valuation
Upstream Works Announces New Software that Personalizes the Contact Center Experience
Frost & Sullivan Lauds Teleopti's Stellar Customer Engagement in the Workforce Management Market

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  La Bella Bakery Artisan Bakery Arizona

Visit  JobsWare.com





 
  ©2016 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)