NewswireToday - /newswire/ -
Pompano Beach, FL, United States, 2011/06/21 - WomenCertified announced that Broten Garage Door and Gate has been awarded the Women’s Choice Award by WomenCertified for Excellence in Customer Experience - Broten.com / WomenCertified.com.
Through a WomenCertified Female Sales and Satisfaction survey conducted with Broten Garage Door and Gate’s female customers, we have found that Broten Garage Door and Gate meets and exceeds her expectations.
Broten Garage Door and Gate participated in our WomenCertified training and certification program in March 2010. Over the past year, WomenCertified kept a close eye on the company to make sure it was adhering to the standards set forth in the program. These included providing consistent, women friendly customer service, maintaining a top-quality facility, participating in community and charitable activities and other practices that create a positive atmosphere for women customers.
These standards were confirmed through the WomenCertified survey with Broten Garage Door and Gate scoring excellent in several areas including appointment setting and the type service and manners delivered by their technicians. In fact, 94% of the women polled said they would definitely recommend Broten Garage Door and Gate to their family and friends.
“Broten Garage Door and Gate is really a gold standard when it comes to women friendly service, and we are proud to award them the Women’s Choice Award by WomenCertified,” said Delia Passi, Founder of WomenCertified and author of Winning the Toughest Customer: The Essential Guide to Selling to Women. “We are proud of Broten Garage Door and Gate for taking ownership of their customer experience and creating a business environment that bucks the trends and continues to provide exceptional service both to women and men alike.”
“We are very excited to be awarded the Women’s Choice Award by WomenCertified,” said Kriste LaMay, President of Broten Garage Door & Gate. “We learned a lot from the WomenCertified program and worked hard to implement it for our customers. WomenCertified has helped us to improve our relationships and to outwardly demonstrate our commitment to our clients.”
About Broten Garage Door and Gate
Safety, Selection and Quality… that’s Broten! Broten Garage Door & Gate has been providing the highest quality residential and commercial garage doors, garage door openers, garage door repair, gates and gate operating systems for over 55 years and has recently added entry doors to their list of products &services. Broten Garage Door & Gate (broten.com) is a member of the International Door Association and the first garage door dealer in South Florida to earn accreditation by the Institute of Door Dealer Education and Accreditation (IDEA). Broten Garage Door & Gate operates under the IDEA Business Code of Ethics making sure that we give each and every one of our customers the highest level of products and services available today.
The WomenCertified Women’s Choice Award program (womencertified.com) honors businesses with the exclusive WomenCertifed Seal - the only award that recognizes companies who meet and exceed the female consumers’ high standards of sales and service. When a company bears the WomenCertified seal, it serves as an accolade for a commitment to achieving higher standards of customer service.