MICROS Systems, Inc., a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that the award-winning resort, The Greenbrier, has selected myfidelio.net and its OTA and GDS booking features. The Greenbrier implemented myfidelio.net, a component of the OPERA Enterprise Solution, on May 16, 2011, allowing the property to take full advantage of its user-friendly, integrated technology and reservation services.
MICROS’s myfidelio.net empowers The Greenbrier to control 100 percent of its inventory from a single entry point, consolidating and distributing its hotel rooms through various sales channels including reservations booked directly through OPERA, and those sold on the Internet and through third party channels. The myfidelio.net solution includes a seamless connection to four major global distribution systems (GDS), Amadeus, Sabre, Galileo, and Worldspan, along with a large number of on-line travel agencies (OTA), allowing hoteliers to connect to thousands of booking portals and travel agencies to reach their local, regional, and international travel market in a simple to administer way.
“We are very pleased with our partnership with MICROS Systems, Inc. and have strong confidence in its ability to provide us world-class innovative solutions,” stated Mike Keatley, Director of Information Technology at The Greenbrier. “MICROS developed several key custom enhancements to enable The Greenbrier’s complex OPERA Property Management System room inventory structure to interface seamlessly to myfidelio.net. These customizations allow our users the ease of centrally loading the same data and pushing it out to multiple channels, which translates to a cost savings for our property.”
“We are pleased to expand and strengthen our partnership with The Greenbrier through a new key technology solution,” stated Daniel Jubb, Senior Vice President of Hotel Business Unit, MICROS Systems, Inc. “With today’s competitive travel market, it is crucial for hotels to be connected to key distribution channels to simplify and enhance the booking process for the consumer and travel agents. MICROS myfidelio.net helps hoteliers establish a presence in order to be successful in today’s global marketplace.”
About The Greenbrier
The Greenbrier (greenbrier.com) is an award-winning resort located in White Sulphur Springs, West Virginia. As a National Historic Landmark, The Greenbrier resort's classic architecture, exquisite interior design, carefully sculpted landscape, impeccable service and outstanding amenities have hosted distinguished guests from around the world since 1778. This renowned property offers 710 rooms, including 33 suites, and 96 guest and estate houses. The Greenbrier has 10 lobbies, 40+ meeting rooms and a complete conference center facility. The Greenbrier offers exclusive services and amenities such as championship golf, fine dining, more than 50 activities, designer boutiques, 40,000 square foot world-class spa and a 103,000 square foot gaming and entertainment venue.
About MICROS Systems, Inc.
MICROS Systems, Inc. (micros.com) provides enterprise applications for the hospitality and retail industries worldwide. Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 26,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 100,000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing. You can also visit the MICROS website or send an email to info[.]micros.com.
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