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With Google launching its first Chrome OS-powered “Chromebooks”, IT monitoring software provider Opsview has warned that such devices are going to bring a new set of IT monitoring challenges for a number of organisations. The launch of Chromebooks highlights the growing trend towards more and more applications and services being delivered from the cloud. Opsview argues that those organisations who believe devices such as the Chomebook will be their 'silver bullet' towards simplified IT monitoring and management, do so at their peril.
“With a low price-point and the likes of Citrix and VMware partnering with Google to ensure enterprise applications work on Chromebooks, they certainly could be an attractive proposition for a number of businesses,” said James Peel, product manager at Opsview. “However, at the same time it will require a step change in how organisations monitor and manage their IT in the future. There will be less physical infrastructure to monitor, but at the same time any cloud-based services used by the organisation need to be monitored to ensure that SLAs are being met and business performance is not hindered. Businesses can’t just rely on their service providers, they need to ensure they have ways to check they are getting the service levels they require.”
The transition to cloud-based services is raising the importance of network monitoring in particular. It is becoming imperative to monitor the end-to-end network performance from the business users perspective, as well as having the visibility as to whether cloud service providers are satisfying their service-level commitments. To do this, organisations need IT monitoring tools that will help them continuously ensure the real-time, end-to end performance from the cloud service environment to the users and back. Through using the latest IT monitoring tools, organisations can then rapidly pinpoint the exact location and cause of performance degradation.
“There are some compelling business arguments for devices such as Google Chromebooks; however it is a young and unproven strategy. Consequently, organisations do need effective IT monitoring tools which can provide them with automated and timely service-level reporting, which can give them real-insight into IT performance. This can also help ensure that they are getting value for money from their cloud service provider. If SLAs aren't being met consistently or the user experience isn't meeting expectations, organisations will have the data to be in a better position to renegotiate terms with their service provider,” added James Peel.
About Opsview
Opsview is an open source platform that delivers enterprise scale network, server, applications and cloud monitoring. Opsview is built upon the Nagios® core framework for IT monitoring and the company has been a significant contributor to the project for the last six years. Opsview has taken the Nagios codebase and extended it to introduce many enterprise-grade enhancements, but at the same time continues to leverage the resources the best practice development methodologies of the open source world.
Opsview’s combination of ease-of-use with a flexible, standards-based architecture has attracted a wide range of enterprise and government customers including BSkyB, Daimler, Ericsson, Electronic Arts, Allianz, PlusNet, Lidl, Harvard and Yale Universities and the Irish Revenue.
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