InfinitySupport.com is the preeminent billing, sales, technical support backbone for web hosting companies providing 24/7 phone/voice, email, helpdesk and live chat, also specializing in software and systems administration. Our founders and staff have been a part of some of the biggest web hosts in the industry and supported tens of thousands of customer domains. We've supported everything from standards such as cpanel on stand alone dedicated servers to proprietary customer control panels on distributed clustered networks.
• Domain Name Management - Domain Name Registration, DNS Changes, Registrar Transfers, Name Changes
• Server Management & Configuration - Webserver, Database, DNS, Mailserver, FTP
• Clients - Email clients(Eudora, Microsoft Outlook Express, Microsoft Outlook 2000, Microsoft Outlook 2002 Netscape Mail, Pegasus Mail), FTP clients(CuteFTP, WS_FTP LE, Smart FTP, Frontpage Publish), SSH clients (Putty, Secure Crt, FiSSH Secure Shell Client)
• Web Authoring tools - Frontpage, Dreamweaver, HTML
• Control panels - Alabanza, Ensim, HSphere, Plesk, Webmin WHM/CPanel, Confixx, HspComplete
• Billing softwares - Modern Bill, Client Exec
• ISP related problems - setup of Dial-Up Connection for various OS like Windows 95/98/ME/200/XP/NT, TCP/IP Configurations, Web Browsers issues for (Explorer, Netscape, Opera, Mozilla), Proxy Configurations
Infinity Support (infinitysupport.com) can scale your support services at a moments notice. We tailor our services to meet your NEEDS by offering technical and customer voice, live chat and email support 24 hours a day, 365 day of the year. Infinity Support Technical and Customer Support offers the highest level of quality backed up by our Service Level Agreement. Our plans will satisfy all your support needs while continuously providing the cost savings and benefits of outsourcing.
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