MetraTech Corp, the leading provider of Agreements-based Billing and Compensation solutions, has announced its participation in the second phase of an Enhanced Cloud Service Management Catalyst. The telecom billing and mobile billing specialist has joined forces with Cisco, InfoVista and other international names to define an end-to-end cloud computing services management framework.
The TM Forum Catalyst explores how communications service providers can develop, monetize and assure a portfolio of unique cloud computing-based services like hosted video conferencing.
The collaboration, which involves BT, Cisco, Amartus, Comptel, MetraTech and Progress Software, will deliver an intelligent infrastructure and management approach that will allow CSPs to achieve service differentiation, reduced costs and access to new revenue streams and markets through portfolios of enhanced cloud services.
Building on the Inter-Cloud Service Management Catalyst, which was demonstrated at TM Forum’s Management World 2010 conference, objectives for 2011 have now broadened from the fulfilment of cloud services to the operational processes associated with assurance, usage collection, billing, rating and charging.
MetraTech’s content billing solution, MetraNet, is used to complete the billing process, providing the data needed for managing the financial aspects of policy controls and supporting other complex customer care activities.
The Catalyst will be demonstrated live in Forumville at TM Forum’s Management World 2011, taking place May 23-26, in Dublin, Ireland.
“The Enhanced Cloud Service Management Catalyst provides an opportunity to explore how the delivery, performance and monetization of enhanced cloud computing and collaboration services can be managed without any negative fallout for CSPs,” added Tom Caldwell, director of technical marketing, Network Management Technology Group, Cisco.
Noted Barbara Lancaster, vice president, sales, Americas at MetraTech,“The Catalyst draws attention to how critical it is for service providers to have at their fingertips the ability to quickly monetize innovative yet complex services. In a world where service models are defined by the ever more complex agreements between customers, suppliers, and partners, the ability to monetize has to be an enabler, rather than a gating factor, to success.”
MetraTech Corp. (metratech.com) offers a new approach to charging, billing, settlement and customer care enabling organizations to embrace change without compromise. MetraNet, the company’s flagship product for everything from to transportation billing to OSS billing, is unique in its ability to automate business processes and business models that address rapidly changing, complex or radical business strategies across any industry for an unlimited number of services.
MetraNet is deployed globally by a diverse customer base, including industry leaders such as City of Chicago-O’Hare, Depository Trust and Clearing Corporation, InterCall, Microsoft Online, PGi (Premiere Global Services), and OnStream (National Grid). Our customers use MetraNet to build innovative and successful business models, securely collect revenue, and manage their entire customer lifecycle in some 12 languages, 28 currencies and 90 countries.
Headquartered in Boston, MetraTech has offices in San Francisco, Munich, Paris, Singapore, Rio de Janeiro and London. The billing software provider is a venture-backed, privately held company whose investors include Accel Partners, Bessemer Venture Partners, Meritech Capital and Vesbridge Partners.