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Frost & Sullivan Journey Experience Index Ranks Copenhagen, Seattle & Sydney as Top 3 Cities with Highly Satisfied Commuters - Public and private transport commuters in Copenhagen, Seattle and Sydney are most satisfied in their journey experience, a Frost & Sullivan survey reveals
Frost & Sullivan Journey Experience Index Ranks Copenhagen, Seattle & Sydney as Top 3 Cities with Highly Satisfied Commuters

 

NewswireToday - /newswire/ - Kuala Lumpur, Malaysia, 2011/05/12 - Public and private transport commuters in Copenhagen, Seattle and Sydney are most satisfied in their journey experience, a Frost & Sullivan survey reveals.

   
 
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Mr. Vivek Vaidya, Vice President, Automotive & Transportation Practice, Asia Pacific at Frost & Sullivan said that Copenhagen topped the index with an average score of 81.5 points in overall journey experience -public and private transportation - due to its high usage of non-motorised transport such as bicycles and integrated public transportation system.

He noted that 25 per cent of the city's population either cycle or walk to reach their destinations as compared to the global average of less than 10 per cent. The city has an extensive and well established cycling path, spanning 350km.

Mr. Vaidya said that Seattle scored an average of 78.5 points while Sydney achieved a score of 78 points in the index. "Seattle and Sydney scored highly due to its excellent road infrastructure and high car ownership. Our analysis shows that cities with high car ownership tend to record higher satisfaction in overall journey experience," he added.

Frost & Sullivan's Journey Experience Index is calculated on the basis of speed, cost of travel and overall comfort and experience. The survey was conducted from September 2010 to February 2011 and involved 14,771 respondents from 23 cities.

Mr. Vaidya said that Jakarta, Seoul and Rio de Janeiro made up the lower spectrum of the index. "Commuters in these 3 cities were mainly dissatisfied due to traffic congestion for individual transport and over-crowding in public transportation," he said. He added that Jakarta scored an average of 30.5 points, Seoul (36.5) and Rio de Janeiro (45.5).

"The Frost & Sullivan Journey Experience Index has certainly provided us with insights to generate and test proposals for improving how people move around so better solutions can be found as the growth in populations in major cities across the world continues to expand," he added.

The Journey of Experience Index is part of Frost & Sullivan's Urban Mobility research programme to track the mobility of 27,600 commuters and inner-city residents over a year across 23 global cities, covering weekdays and weekends. This is a first of its kind study at global level which sheds light on how people travel globally, what are their frustrations and therefore what solutions would they like to see to overcome these frustrations.

Mr. Vaidya said that the mobility research program will benefit the governments, infrastructure players, IT and energy companies, telecoms providers, automotive companies and public transport authorities.

He added that Frost & Sullivan will analyse the costs incurred with existing systems - congestion, accidents, pollution and land space devoted to cars - compare and benchmark cities around the world that are very different in terms of size, demographics and wealth.

Frost & Sullivan Journey Experience Index

1. Copenhagen (81.5)
2. Seattle (78.5)
3. Sydney (78)
4. San Francisco (75)
5. Dubai (72.5)
6. Los Angeles (72.5)
7. New York (71)
8. London (67.5)
9. Shanghai (67.5)
10. Frankfurt (63.5)
11. Johannesburg (62)
12. New Delhi (62)
13. Paris (61.5)
14. Kuala Lumpur (61)
15. Beijing (60.5)
16. Moscow (60.5)
17. Tokyo (60.5)
18. Singapore (54.5)
19. Mexico City (49.5)
20. Cairo (46.5)
21. Rio de Janeiro (45.5)
22. Seoul (36.5)
23. Jakarta (30.5)

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best-in-class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best-practice models to drive the generation, evaluation, and implementation of powerful growth strategies. Frost & Sullivan leverages 50 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 40 offices on six continents.

 
 
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Frost & Sullivan Journey Experience Index Ranks Copenhagen, Seattle & Sydney as Top 3 Cities with Highly Satisfied Commuters

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Frost & Sullivan |
Publisher Contact: Ms. Alice Chia 
+603-6204-5899 alice.chia[.]frost.com
 
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