cVidya Networks, the global leader and innovative provider of Revenue Intelligence solutions for Telecom, Media and Entertainment service providers, announced today that Alaska Communications has selected FraudView® Cloud, one of cVidyaCloud’s on demand revenue intelligence applications, as its fraud management solution. Alaska Communications is Alaska's leading provider of broadband and other wireline and wireless solutions across businesses and consumers. The announcement was made during the launch of FraudView Cloud at the IIR Conference Telecoms Fraud & Revenue Assurance taking place in London.
FraudView Cloud will monitor Alaska Communications’ networks and systematically detect and combat the most common fraud types including PBX hacking, toll fraud, data fraud and long distance fraud which will reduce fraud losses across its wireless, wireline and data networks and services. Fraud is a major concern amongst communication service providers and deploying a fraud management solution has become critical to service providers of all sizes.
“We were looking for a robust fraud management solution that would allow us to cost effectively combat fraud threats across our services,” said Mike Todd, Alaska Communications senior vice president, technology. “We selected cVidya’s FraudView Cloud because it provides us with a powerful, affordable and convenient fraud management solution that did not require direct investment in hardware, software and deployment.”
FraudView Cloud will provide Alaska Communications with cVidya’s FraudView standard capabilities including the fraud detection engines, alarm and case management workflow, web GUI with investigation tools and “on-the-fly” rule configuration, reporting tools with pre-defined operational and managerial reports and support for latest features and best practices. The cloud “pay-as-you-go” pricing model and free updates will enable Alaska Communications to reduce fraud losses and improve margins with lower and more predictable costs. FraudView Cloud is currently available for small & medium sized service providers.
About Alaska Communications (ACS)
Headquartered in Anchorage, Alaska Communications Systems Group, Inc. (alsk.com), through its subsidiaries, provides Alaska Communications services and is Alaska's leading provider of broadband and other wireline and wireless solutions across businesses and consumers. The Alaska Communications wireline operations include the state's most advanced data networks and the most diverse undersea fiber optic system connecting Alaska to the contiguous United States. The company's wireless operations include a statewide 3G CDMA network, reaching across Alaska from the North Slope to Ketchikan, with coverage extended via best-in-class CDMA carriers in the Lower 49 and Canada. By investing in the fastest growing market segments and attracting the highest-quality customers, Alaska Communications seeks to drive top and bottom line growth, while continually improving the customer experience and cost structure through process improvement.
About cVidya Networks
cVidya Networks (cvidya.com, cvidyacloud.com) is the global leader and innovative provider of revenue-intelligence solutions for telecom, media and entertainment service providers. cVidyaCloud is its umbrella of On-Demand revenue intelligence solutions which is based on the company’s Integrated Revenue Intelligence Solutions (IRIS®). The company’s product portfolio helps operators and service providers maximize margins, improve customer experience and optimize ecosystem relationships through revenue assurance, fraud and risk management, dealer management, margin analytics, and clearinghouse services. Backed by a team of highly skilled professional experts and consultants, cVidya’s solutions have a proven track record of achieving rapid ROI and lower TCO. With over 130 customers in five continents and an extensive network of regional offices in Europe, North America, Latin America and APAC, cVidya has one of the largest installed bases of revenue-assurance and fraud-management implementations worldwide
Alaska Communications, Heather Cavanaugh, Director, Corporate Communications / T: (907) 564-7722.