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Manufacturer Looks to BrightCom Telepresence to Gain Competitive Edge - Global furniture manufacturer, Vaughan Benz, looks to BrightCom telepresence and video conferencing to ensure quality products for newly landed customer account
Manufacturer Looks to BrightCom Telepresence to Gain Competitive Edge

 

NewswireToday - /newswire/ - Huntington Beach, CA, United States, 2011/03/15 - Global furniture manufacturer, Vaughan Benz, looks to BrightCom telepresence and video conferencing to ensure quality products for newly landed customer account.

   
 
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Many telepresence and video conferencing vendors promote monetary and time savings as benefits of their technologies. And while it is true that businesses can save on costs such as travel expenses and greener operations; what is not widely discussed is the value that businesses gain from their video communications. Long time BrightCom customer, and furniture manufacturer Vaughan Benz, is one example of how businesses are now gaining more than they are saving.

In a newly released video blog, David Benz, President of Vaughan Benz stated, “Recently, Vaughan Benz won a very large account with a five star Las Vegas hotel in which we will be replacing nearly all of its wood furniture. It absolutely behooves Vaughan Benz to do our best work in every single way (and provide this customer with our best quality, customer service, on time delivery). In order to achieve this goal, communication with our Shanghai-based staff will be of paramount importance. Having BrightCom Telepresence as a communication tool will definitely help us reach our goal.”

With facilities in Los Angeles, CA and Shanghai, China, custom wood and upholstery furniture manufacturer, Vaughan Benz, sought out a video conferencing solution to help unify their corporate culture and break down barriers of geographic, cultural and linguistic differences.

After setting up BrightCom's ClearView Video Conferencing conference room solutions in both locations and BrightCom's Visual Collaboration System, they have been able to achieve clearer communication with interactive data collaboration. This combined video and data conferencing technology allows their employees to share and cooperatively edit CAD diagrams, HD quality images, video clips and other files native to their laptop or desktop in real-time.

Mr. Benz continued, “When we first got our BrightCom videoconferencing system up and running and were able to see our Shanghai team from our LA facilities, it was 100% fantastic, everything we dreamed of and more.”

But creating a solidified corporate culture and circumventing executive travel costs were just a few of the benefits that Vaughan Benz received from their video conferencing system. In addition to unifying their global operations, the company found that the face to face communication and data collaboration provided them the ability to improve the quality of their products by making better decisions and avoiding mistakes. Ultimately, Vaughan Benz hopes that these benefits will trickle down to enhance customer satisfaction.

BrightCom's video blogs can be viewed online at brightcom.com or the BrightComConference YouTube Channel.

About Vaughan Benz

Vaughan Benz (vaughanbenz.com) is a leading manufacturer of high-end, custom–made wood and upholstered furniture for the hospitality industry. Based in Los Angeles with factories in the United States and China, Vaughan Benz specializes in superior-quality furniture for some of the world’s finest four and five star hotels and restaurants. With commitments to sustainable materials and environmentally friendly methods as well as giving back to its community, Vaughan Benz holds the utmost commitment to the highest quality of work and treatment of their clients.

About BrightCom

BrightCom video and telepresence conferencing solutions aid businesses in gaining more value with real-time collaboration and natural communication. With unique integrated data and video conferencing solutions, BrightCom (BrightCom.com) offers a wide range of options with Lumina Telepresence and ClearView Video Conferencing to connect people and content from home offices, mobile devices, desktops or conference rooms.

 
 
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Written by / Agency / Source: BrightCom, Inc.

 
 

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Manufacturer Looks to BrightCom Telepresence to Gain Competitive Edge

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Publisher Contact: Victoria Sauer - BrightCom.com 
877-483-9737 victoria_sauer[.]brightcom.com
 
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