InfoCision Management Corporation was recently honored with its eighteenth consecutive MVP (Marketing Via Phone) Quality Award; and is the only company to be honored every year since the award’s inception in 1993.
The award is presented by Customer Interaction Solutions (CIS) magazine and honors leading teleservices companies for their unwavering commitment to quality customer service and ethical standards and practices.
“We are so proud the dedication to quality that this company was founded on 29 years ago has continued year after year,” InfoCision Chief of Staff Steve Brubaker said. “It’s a compliment to InfoCision’s employees for keeping that dedication at the forefront of everything we do on a daily basis.”
The complete list of 2011 MVP Quality Award winners can be found in the February 2011 issue of Customer Interaction Solutions.
Founded in 1982, InfoCision Management Corporation (infocision.com) is the second largest privately held teleservice company and is a leader in customer care services, commercial sales and marketing for a variety of Fortune 100 companies and smaller businesses. InfoCision is also a leading provider of inbound and outbound marketing for nonprofit, religious and political organizations. Headquartered in Akron, Ohio, InfoCision operates 34 call centers at 13 locations in Ohio, Pennsylvania and West Virginia. InfoCision has been named one of the top ten best employers in Ohio by the state chamber of commerce.
About Customer Interaction Solutions (CIS)
Since 1982, Customer Interaction Solutions (cismag.com) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry.