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Kanata, Ontario, Canada, 2011/02/23 - Plug-and-play solution now offers local and external IP survivability, GSM least cost routing and local music on hold source, in addition to on-premise paging.
PIKA Technologies, Inc., a designer and manufacturer of telephony appliances, applications and plug-in media-processing hardware and software, announced today that they are in the final stages of developing three new critical applications for their WARP Plus applications platform. These new applications build on the success of the platform’s initial application, on-premise paging, introduced in October 2010.
The WARP Plus family of applications has been developed specifically for providers of hosted/cloud-based telephony solutions (i.e. hosted PBX) who face difficulties delivering a subset of capabilities from the cloud that were typically delivered by traditional customer premise equipment (CPE). PIKA has successfully completed WARP Plus interoperability testing with the popular BroadSoft® BroadWorks® product, and the platform is easily adaptable to other hosted PBX offerings.
In addition to on-premise paging, the WARP Plus will now offer local and external IP survivability, GSM least cost routing and local music on hold source.
David Clarke, Product Manager at PIKA Technologies, added: “The WARP Plus portfolio has been designed to meet increasing demand in the marketplace for affordable, easy to install applications that allow our service provider customers to be more competitive in the hosted PBX space. They provide innovative solutions to everyday customer requirements and make hosted PBX offerings a more compelling solution vs. on-premise PBX products.”
The new local and external IP survivability feature provides a backup connection(s) to the outside world if the IP link to the service provider’s switching platform is lost. Local music on hold source provides the ability to utilize a local source of audio that callers will hear when they are placed on hold. And, GSM least cost routing allows calls placed from desktop telephones to mobile telephones to be cost effectively routed over GSM trunks.
The new applications for WARP Plus are now in customer trials and will be available directly from PIKA Technologies in April 2011.
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About PIKA Technologies
PIKA Technologies (pikatech.com) for over two decades has been providing developers with the tools they need to build advanced voice and fax applications like IP PBX, fax broadcast and self-service IVR. As the technology landscape has changed, so too has PIKA, building out its product offering so its customers can choose the right tool set for their applications.
In addition to its traditional line of hardware and software solutions, PIKA now offers a family of appliances and applications that provide top-quality performance out of the box. PIKA sells these products directly and also makes them available through its growing network of resellers and distributors. Known for its exceptional customer service, PIKA’s customers can expect the same high level of personalized, fast support that the company has always delivered. Headquartered in Ottawa, Canada, the company has ranked in The Branham 300, an authoritative ranking of successful Canadian high tech firms, for nine consecutive years.
© Copyright PIKA Technologies Inc., 2011. All rights reserved. PIKA is a registered trademark and WARP is a trademark of PIKA Technologies Inc.
BroadSoft and BroadWorks are registered trademarks of BroadSoft, Inc.