ESII, SAS, the leading provider of customer flow process management integration technologies to enhance waiting time performances, today announced its participation to EuroShop from February 26 to March 02, 2011, Messe Düsseldorf, Germany.
The EuroShop Retail Show is the place for Retail industry players, which brings together the most dynamic and innovative market leaders.
To ensure its leadership today, it is essential to manage customers waiting time and to optimize their requests with resources/vendors available, so that they receive a high level of care with skills that match their inquiry, all associated with minimum and active wait.
Whatever your business configuration (shop, goods collection/pick-up services, deli counters, DIY cut to order materials, specialist departments ...), we offer you simple and innovative customers’ reception solutions that meet your needs.
ESII solutions "Great Shopping Experience ™" improve your customers flow management, enable you to never miss a sale because of the wait, give freedom to your customers to encourage impulse buying, facilitate the your team work, offer new services to your customers and let you analyze your business while actively participating in maximizing revenues per square foot.
EuroShop will also be an opportunity to preview the brand new ESII mobile solution, SmartWait™. This application on SmartPhone enables to display nearby SmartWait™ labeled sites with their waiting conditions. You can select the site nearest the place where you are and who responds to your customer request as quickly as possible. With SmartWait™ system, customers don’t waste their time waiting, they remotely inform the store they are about to come and may even delay their arrival to enjoy a bit more the shopping area.
SmartWait™ allows retail professionals to increase customer loyalty through unique quality service and to offer them a modern, professional and differentiated image.
Today ESII solutions have been installed in large retail stores, outlet stores, DIY, mobile shops (FNAC, ARGOS, CONFORAMA, SFR, IKEA, NESPRESSO…).
ESII booth will be fully interactive, allowing visitors to experience all of the featured technology products.
February 26 to March 02, 2011, Messe Düsseldorf, Germany, Stand H6 – C78
ESII (esii.com) provides a full complement of technology and services to meet the increasingly sophisticated needs in customer flow process management markets. ESII is dedicated to providing high performance solutions in queue management, goods collection, appointments management, electronic call forward, display and digital signage, interactive kiosks to improve waiting conditions profitability.
ESII is widely recognized as the industry’s leader to optimize customer flow process management with more than 9000 installed sites.
Headquartered in Lavérune, France, ESII operates worldwide with an additional Paris Region office in Créteil, and a Western Region office in Vitré.
ESII, eSirius™, eGestat™, eTurn™, eTrack™, eWelcome™, Cameo™, Diseo™, SmartWait™ are trademarks of ESII.