Each year, Frost & Sullivan presents this award to a company that has developed a pioneering technology that not only enhances current products but also enables the development of newer products and applications. The award recognizes the high market acceptance potential of the recipient's technology.
Telepo's software-based platform, the Business Communication Solution (BCS) enables service providers to offer branded business communication as a Service via the cloud. It wins the award for leveraging market demand for communications and enabling new revenue streams for its partners through a cloud platform that offers short time-to-market launch.
Telepo has a proven track record of service to some of the largest and most demanding customers, including TeliaSonera. Each service provider deploys BCS in a different way, adjusting it to its own customer-base needs and focusing on different aspects of the functionality from least-cost call routing to enabling fully mobile working practices.
Frost & Sullivan Industry Analyst Dorota Oviedo said: "Both small and medium businesses and large enterprises are becoming more interested in the concept of communications delivered as a service. Offerings such as that from Telepo, present service providers with a great market opportunity as they can help them to leverage demand for OPEX-based services."
"The rich functionality and modularity of BCS allows service providers to serve a variety of users – from traditional users, requiring only a desk phone, to the most advanced users demanding a fully unified communication experience consistent across all device types including mobiles, PCs, Macs and desk phones." noted Oviedo.
"It is worth emphasizing that a single installation supports multi-country, multi-branding, multi-service provider and multi language services," said Oviedo. "This can be crucial for return on investment as well as being able to scale down into the small business segment. Even though small to medium businesses tend to use fewer features than larger enterprises, the required set is not homogenous across this segment. Thus, being able to offer a complete package makes the service more attractive."
Frost & Sullivan's Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.
Telepo (telepo.com) is an innovative software vendor enabling any type of Service Provider to offer advanced business communication as a Service under its own brand(s). The solution helps Service Providers drive revenue, loyalty and margin by allowing enterprises to transform the way they communicate. Telepo's BCS integrates mobile, fixed, and IP-based communication networks and is a secure, cost-effective route for telecom operators and service providers looking to offer enterprise services from the cloud. Its user-centric design brings a consistent experience to all users within all groups and across all devices such as PCs, Macs, all Mobiles, all Browsers and IP Desk phones. Key features include: full PBX, Attendant, Call Center, Automatic Call Distribution, IVR, single number, rich presence, instant messaging, least-cost routing and conferencing. Telepo AB is a privately-held company founded in 2004 and headquartered in Stockholm, Sweden.
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