Recent news of raising concern over privacy issues for outsourcing legal work to India has sent ripples of worries to Indian offshore legal outsourcing firms. Indian legal firms are concerned with the recent news published in Ontario, regarding privacy concern for outsourcing legal work. Though outsourcing legal work is not so high but do have good potentiality. Business sources are worried about the impact of privacy concern issues.
“Legal work involves lots of vital information, which needs to be guarded well and kept confidential. If you outsource such highly confidential work to third parties, you are open to high risk of privacy,” said Toronto based lawyer, Ralph Watson to the leading law newspaper.
“West’s concern for outsourcing legal work to us is justified in the sense that it contains confidential information and demands huge trust from legal outsourcing firm. It is also very risky for outsourcing firm to keep the secrecy at the highest level. We are, in fact, ultimately responsible for complete legal outsourcing project for our clients even after the case is over,” KPOAsia.com reacted on outsourcing news.
Outsourcing legal work has always been in practice for long but it is limited to mechanical tasks such as court filing agents, legal process servers but these people are not involved in the preparation of the legal documents.
“We witnessed that in spite of lots of privacy concern, many legal firms in America are looking to outsource specific tasks such as research and financial information disclosure. Based on our reputation as reliable outsourcing service provider, we can say that outsourcing legal work is safe,” says KPOAsia.com sources. “The major concern for our partners is that they are dealing with people of other countries like us and we are not their employees. So, their control could be limited on us,” added KPOAsia.com
“Still today, US is our biggest outsourcing partner in legal outsourcing work than Canada. Many legal tasks which are outside the jurisdiction might be the reason of privacy concern because outsourcing jobs assigned to offshore people won’t be responsible for the same confidentiality rules as lawyers in US and Canada. So, this could be the reason of privacy concern,” KPOAsia.com said.
“We are getting good response in legal outsourcing such as patent drafting due its similar nature of the standards in all countries. Legal work demands high level of secrecy and privacy. Outsourcing firms could be held responsible if something goes wrong. We will be the first target for suspicion in case of information leak outs,” KPOAsia.com sources explained. “Therefore, we are taking steps to bring more transparency in transaction and simplify the procedures to win the confidence of our clients.”
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