cVidya Networks, the global provider of Revenue Intelligence solutions for Telecom, Media and Entertainment service providers, announced today the launch of their Revenue Assurance and Fraud Management solutions for Mobile Payments and App Stores. The new solutions will be showcased at the forthcoming Mobile World Congress in Barcelona on February 14th-17th.
With the increase in use of mobiles for transactions, cVidya’s solution for Mobile Payments addresses the key concerns of CSPs and financial institutions as well as their customers. It covers issues such as revenue leakages, credit-balance mismatch at the accounts level, reporting discrepancies, overpayments, lost transactions, inaccurate adjustments, as well as irregular or suspicious service activities such as fraud (both internal and external) and theft.
The 2nd launched solution - for App Stores - addresses challenges such as Revenue Assurance for Refund Settlement, Revenue Assurance for B2B, Revenue Share and Dispute Management and Subscription Fraud identification facing the CSP, subscriber and App owner.
Both solutions detect and prevent revenue leakages and fraudulent activities and automatically update the service platform to stop illegal or harmful activities. They provide an investigation environment for both revenue assurance and fraud teams and intuitive, user customized dashboards that present drill down to the root cause or problems, predefined and ad-hoc reports as well as immediate notifications of alerts to relevant personnel.
“With the ever increasing amount of Apps available and being downloaded and with the rise in the use of mobiles for payment processes cVidya realised that operators needed to ensure that these complex payment relationships and the systems involved are monitored effectively and that revenue wasn’t lost along the way” commented Alon Aginsky, President and CEO of cVidya Networks. “Mobile World Congress is the perfect place to showcase these solutions amongst the brightest minds in the mobile industry who will undoubtedly understand the importance of implementing them.”
cVidya will exhibiting in Hall 2, Stand 2J49 and invite you to visit their booth to learn more about their offerings. cVidya will also be demonstrating their cVidyaCloud application - BusinessView/OfferAdvisor which enables account managers and customer care retention teams to offer customers the optimal offer (or price plan) calculated based on their real usage data without compromising service providers’ margins.
About cVidya Networks
cVidya Networks (cvidya.com) is a global provider of revenue-intelligence solutions for telecom, media and entertainment service providers. The company’s product portfolio helps operators and service providers maximize margins, improve customer experience and optimize ecosystem relationships through revenue assurance, fraud and risk management, dealer management, margin analytics, and clearinghouse services. Backed by a team of highly skilled professional experts and consultants, cVidya’s solutions have a proven track record of achieving rapid ROI and lower TCO. With over 130 customers in five continents and an extensive network of regional offices in Europe, North America, Latin America and APAC, cVidya has one of the largest installed bases of revenue-assurance and fraud-management implementations worldwide.