NewswireToday - /newswire/ -
Rochester, NY, United States, 2011/02/01 - Innovative performance support: strategies and practices for learning in the workflow - a new book by Bob Mosher - LearningGuideSolutions.com.
Bob Mosher, Chief Learning and Strategy Evangelist at LearningGuide Solutions (LGS) has produced a new book for learning and development professionals about implementing performance support solutions - ‘Innovative Performance Support: Strategies and Practices for Learning in the Workflow’, co-written with Conrad Gottfredson.
The new book, ‘Innovative Performance Support’, offers learning and development professionals a concise and comprehensive overview of performance support practices: ongoing, job-specific resources that ensure employees perform effectively on the job. From free, open-source applications like blogs and wikis to sophisticated new system software, this guide will help learning and development professionals to implement the right performance support strategy for their workplace.
Gottfredson and Mosher break down the hows and whys of applying performance support solutions to replace the patchwork of existing training programs that many will find in use across their workplace. They show how leading firms have deployed performance support solutions to reduce costs, retain talent, and increase productivity and efficiency.
“Real learning happens as we work. Research shows that 80 percent of learning in the workplace occurs on the job, rather than in formal training sessions, ” said Bob Mosher. “A good performance support strategy supports this informal learning so that productivity and successful performance are achieved with reductions in both learning time and its cost.”
“In writing this book we set out to create the definitive guide to implementing performance support, without the need for extensive technical or instructional design knowledge, ” Mosher added.
Mosher’s book is available for ordering at Amazon.
About LearningGuide Solutions (LGS)
LearningGuide Solutions (learningguidesolutions.com) offers a range of world-class performance support solutions designed to increase employee productivity, improve compliance with business processes and reduce costly employee errors. Our solutions also result in lower training costs while minimizing help desk calls.
LGS’ Electronic Performance Support Solution System (EPSS), LearningGuide, delivers targeted information to your employees’ at the most critical moment of need. The unique context-sensitive EPSS architecture accelerates performance by providing structured support that delivers immediate answers to employees’ questions and challenges in the workplace. The single-source development environment - LearningGuide Manager - allows authors to easily create, edit and maintain EPSS solutions, courseware, e-learning content, help files and mobile publications.