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Brighton, Sussex, United Kingdom, 2011/01/21 - Environmental consultants, Phlorum, select Sigmer Technologies Ltd to conduct a product design survey to gather feedback for a new online tool to develop and manage Site Waste Management Plans (SWMP’s).
Phlorum choose Sigmer Technologies to conduct product design survey
Environmental consultants, Phlorum, select Sigmer Technologies Ltd to conduct a product design survey to gather feedback for a new on-line tool to develop and manage Site Waste Management Plans (SWMP’s). Sigmer’s skills, experience and survey technology was perfectly matched to the requirement to obtain high-quality feedback, rapidly and cost-effectively..
Phlorum is a multi-disciplinary environmental consultancy providing advice, monitoring and assessment services to compliment the requirements of all aspects of environmental and sustainability issues affecting businesses and the development planning process.
Brighton, East Sussex – Phlorum’s activities includes collaborative research and the development of technological solutions to help public and private sector organisations understand and manage their environmental impact. The company is developing an on-line tool to assist organisations with the production and management of Site Waste Management Plans (SWMP’s); a mandatory part of the planning process for developments that exceed £300,00. Phlorum have identified that the production of SWMP’s is both onerous and poorly served by existing technology.
Phlorum decided to undertake a product design survey to canvas opinion from producers of SWMP’s, as to the features and facilities that they would find valuable, before they embarked upon the development of the on-line SWMP tool..
Sigmer Technologies Ltd. was chosen as the external agency as they were able to provide a high-quality service at a competitive cost. The Sigmer offering included:
• Availability of a range of template surveys for on-line and paper which are easily bespoked to suit individual requirements;
• In-house team for technical survey design for on-line and paper modes;
• Graphic and accessibility design for on-line and paper questionnaires;
• A robust 'industrial strength' survey system hosted from our highly-secure data-centre in London;
• Flexible data import and export in formats;
• Provision of an on-line reporting portal which provides real-time access to summary and detailed statistics during the survey;
• On-line reporting with drill-down facilities for customers;
• Ability to conduct complex analysis and reporting of attitudinal responses.
All of this delivered within an adaptable and transparent project management environment; with full quality assurance at each stage and of every deliverable.
The online survey was hosted from Sigmer’s high security data centre in London. The Phlorum Project Team was provided with an on-line reporting portal that allowed them to monitor overall response statistics for the survey and to view a statistical and graphical report of feedback responses. A further detailed reporting portal was provided at the end of the survey allowing viewing and downloading of survey data in CSV and SPSS formats.
The survey has allowed Phlorum to gather much useful design feedback which has been used to inform the product design process as well as the product marketing strategy.
About Sigmer Technologies Ltd. and Survey Suite
Sigmer Technologies (sigmer.com) was formed in 1999 and is based at the Sussex Innovation Centre, on the University of Sussex Campus in Brighton. We are experts in survey design, survey development and management of response data. During the survey design stage we use demographic profiling of invitees, and a thorough assessment of usability and accessibility needs, in order to ensure that the survey is as inclusive as possible for each cohort. See our range of survey case-studies at surveysuite.co.uk/.
Sigmer provide the Survey Suite range of products and apply these to many different survey projects including:
• Staff surveys;
• Marketing surveys;
• Customer surveys;
• General and Research Surveys.
Sigmer provide secure hosting of on-line surveys from their secure datacentre based in London.
Key words: Staff surveys, attitude surveys, online surveys, paper questionnaires, employee surveys, survey systems, alumni surveys, attitudinal surveys, internal communications surveys, staff satisfaction surveys