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AgentWatch for Avaya IP Office Receives Positive Feedback Exiting Beta - Metropolis Technologies, a leading manufacturer of telemanagement software is receiving positive feedback from the beta phase of its latest solution AgentWatch for Avaya IP Office pending release January 2011
AgentWatch for Avaya IP Office Receives Positive Feedback Exiting Beta

 

NewswireToday - /newswire/ - Fort Lauderdale, FL, United States, 2010/12/08 - Metropolis Technologies, a leading manufacturer of telemanagement software is receiving positive feedback from the beta phase of its latest solution AgentWatch for Avaya IP Office pending release January 2011.

   
 
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The distribution channel is active with talks about the real-time dashboard view, robust reports and flexible delivery options AgentWatch offers supervisors. A group of experienced managers were impressed with the insight provided by the cradle-to-grave reporting module, a must have for every call center. Currently, Metropolis is notably popular for making multisite easy and the same ease of managing remote agents is translated seamlessly into the AgentWatch solution. Call centers using Avaya IP Office will be the greatest beneficiaries upon the release of AgentWatch immediately positioning them to produce results such as reducing abandoned calls, increase agent performance and monitoring an unlimited number hunt groups.

About Metropolis Technologies, Inc.

Headquartered in Fort Lauderdale, Florida, Metropolis Technologies, Inc. (metropolis.com) engineers the award-winning call accounting software applications, OfficeWatch for Business and the highly acclaimed ProfitWatch for hospitality industry since 1993. Our flexibility, unique features and reliable applications have been installed in several thousand sites, making Metropolis a leading call accounting provider throughout North America. Metropolis serves many customers across a variety of verticals that includes hotels, resorts, casinos, call centers, healthcare, legal, education, government agencies, military bases and Hollywood studios, among many others. Metropolis provides every customers with the consistent reputation of excellent client service, 24/7 technical support and reliable solutions.

 
 
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Written by / Agency / Source: Metropolis Technlogies, Inc.

 
 

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AgentWatch for Avaya IP Office Receives Positive Feedback Exiting Beta

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Metropolis Technologies |
Publisher Contact: Taj McClymont - Metropolis.com 
954-414-2900 tmcclymont[.]metropolis.com
 
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IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Metropolis Technlogies, Inc. securities in any jurisdiction including any other companies listed or named in this release.

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