The new website, the first of its kind in the translation industry, provides citizens from around the world with a more convenient means of attaining official translations for Embassies, Honorary Consul and Visa Office, whilst at the same time simplifying the process.
Foenixtranslation.com is a key component of the Nettprofile Group new service-delivery vision, putting customers first and delivering services and information in a way that makes sense to Them," said Angèle Alem Klein, CEO. We are aware that, increasingly, citizenship, immigration and integration policies are developed with a global context in mind. Already too many applications are being delayed sometimes even turned down because of poor quality, illegible or non-translated documents.
“We have been representing clients for many years in the United Kingdom without any problems whatsoever. Like any area of law, you have to familiarize yourself with the body of law that’s applicable to the jurisdiction. This is what has earned us the reputation that we have today.” said Klein
Whether they are tourists, students, temporary foreign workers or investors, getting services to the right people, at the right time and place, is our goal. In order to achieve that goal, we had to develop a fully integrated approach to service delivery that will attract, retain and provide citizen protection. Foenixtranslation.com makes it easier and faster for anyone, anytime, anywhere to find what they need through a one-stop access points with content organized by themes and there will be more feature added to the site as it matures, says Claire Brisset, Nettprofile International Inc, Vice President, Marketing.
"With this new portal, we aim to strengthen the dialogue we have with our customers, within a safer environment. Our announcement today is further proof of our commitment to help clients take advantage of, and benefit from, the Internet. This system is part of our commitment to providing more e-commerce opportunities and making greater use of information technology in the services we deliver." said Brisset
Many Federal Governments are already online and undergoing continual service improvement. As a third party supplier, we had to follow on that path and simplify the administrative formalities at our level. We have undertaken a rigorous client feedback strategy to ensure that the site structure, features and language are relevant to businesses and individuals. The contributions of many consular staff were instrumental in the success of Foenix, and their efforts are much appreciated. Said Dr Joicy von Swetzzer, Nettprofile International’s Project Manager.
For further information, please email or visit nettprofilegroup.com/.