Grupo ASSA, a Consulting and Outsourcing company that helps clients with their Business Process Transformation through Information Technology, was selected by Global Services for the third straight year among the world’s 100 best Technology and Outsourcing services providers.
Every year, Global Services and the specialized Indian consultancy firm NeoAdvisory carry out a research study to determine and present a ranking of the world’s best companies in the provision of global Technology and Outsourcing services.
“This recognition, achieved for the third straight year, is new confirmation of the quality and value of the outsourcing services that Grupo ASSA provides to over 40,000 end users. In addition, it strengthens the goal we have set for ourselves: to triple the size of our company over the next four years”, highlights Fabián Berdiales, Grupo ASSA Vice president for Mexico and the company’s outsourcing specialist.
Technology and Outsourcing services provided by Latin American companies to the rest of the world are currently the alternative selected by European and United States companies, in order to avail themselves of qualified resources, flexibility, and cultural and time zone affinity. More and more often, these economic powerhouses are leaning toward our region and doing without India as a provider.
This is the backdrop for the solid growth being experienced by Grupo ASSA, which a few months back received a U$D 20 million investment from the IFC (International Finance Corporation), the World Bank Group’s private sector investment arm, and HSBC Latin America Partners, a private equity fund managed by HSBC Capital, to back the company’s business expansion plans.
Grupo ASSA highlights its Outsourcing service offering with the BPT - Business Process Transformation - Model®-, a business model developed in-house focused on the integration of People + Processes + Applications + Technology.
WHAT WAS MEASURED
To conduct this research study, Global Services analyzed companies from 18 countries. The selection criteria included:
• Excellence in Management: includes sales, growth, profitability, expansion, mergers & acquisitions, headcount, thought leadership, capacity to innovate, excellence in marketing, quality of leadership, employee profiles, risk management, human resources practices and policies, as well as various other productivity indicators.
• Client Maturity: current and new clients, vertical industries, geographies covered, sectorial diversity, contract size, case studies, project complexity, important clients won, etc.
• Global Delivery Maturity: global delivery footprint, type of work carried out, expansion, end-user growth.
• Breadth of Service Offering: scope of capabilities and service offering through ITO and BPO, domain experience in vertical markets, participation models, supplier management practices, new capabilities and services offered, category leadership, capacity to serve niche markets, etc.
"2009 was a difficult year for the outsourcing industry. Service providers included in the GS100 are characterized by their capacity to resist and overcome economic recession, the capacity to retain market leadership, and the flexibility to play given the current rules of the game in the industry", stated Ed Nair, Editor of Global Services.
About Grupo ASSA
Grupo ASSA (grupoassa.com) is a Consulting and Outsourcing Company that helps customers with their Business Process Transformation through Information Technology. Grupo ASSA serves Global Fortune 500, Multi-Latin and leading local companies with a multisourcing delivery model, improving their SAP, Oracle and custom applications and integrating them with leading edge technologies.
METHODOLOGY: Founded in 1992, Grupo ASSA is a client-driven company with a personalized and differentiated approach. Our Business Process Transformation Model® is a business approach focused on People + Process + Applications + Technology and delivered alongside flexible Consulting and Outsourcing services that helps companies improve their path to BPM driven SOA. Today Grupo ASSA serves over 40,000 SAP and Oracle-JDEdwards customer end-users in more than 30 countries with a nearshore-offshore delivery model from our competency centers in Latin America.
CLIENTS: Grupo ASSA's clients are primarily from the global manufacturing, consumer product, health care and retail vertical markets, and include organizations such as Kraft Foods, Bayer, BASF, Pfizer, Danone, British American Tobacco, Saint Gobain, Petrobras, Owens-Illinois and AMCOR, among others. Grupo ASSA also works with large Latin American multinationals and leading local companies that are expanding their business across the region and into the world, such as Fast Shop, Pão de Açúcar, Arcor, Grupo Lala and Camargo Correa, among others.
AWARDS: Grupo ASSA has been recognized by IAOP as one of the 100 best companies in the world in the provision of global Outsourcing services, and selected by Global Services magazine as one of the 100 best Technology services companies in the world and one of the 5 best in Latin America. The company has been certified as ISO 9001:2000 compliant by Bureau Veritas International for its Software Engineering Practice (ITS). Grupo ASSA has been recognized by the Great Place to Work Institute among the 50 best companies to work for in Argentina, among the 70 best companies to work for in the Brazilian IT market, and has been identified by Columbia University as one of the 19 Argentine multinationals, and the only one in the IT market.