PRTODAY / NewswireToday Free press release distribution service network

More news: Software
Written by / Agency / Source: Alliance Global Services

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Alliance Global Services Announces Outstanding Results from Bi-Annual Client Satisfaction Survey - Twice a year, we formally survey our clients to receive direct feedback in key areas such as Delivery, Account Team, Project Management and Products and Services offerings. Then we put that feedback to work
Alliance Global Services Announces Outstanding Results from Bi-Annual Client Satisfaction Survey

 

NewswireToday - /newswire/ - Conshohocken, PA, United States, 2010/08/04 - Twice a year, we formally survey our clients to receive direct feedback in key areas such as Delivery, Account Team, Project Management and Products and Services offerings. Then we put that feedback to work.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Alliance Global Services, a premier global software solutions firm, today announced that it has successfully completed its first half of 2010 Client Satisfaction Survey with outstanding results. Alliance’s approach to client relationships involves setting accountabilities as in all of the company’s areas of business. The Client Satisfaction Survey program measures performance through data collection, metrics, actions and follow-up progress.

“Throughout the relationship, we ask our clients, ‘how are we doing and what can we do better?’ The Client Satisfaction Survey puts a formal and measurable program around those questions,” said Lauren Feehrer, VP of Delivery and manager of the program. “After receiving our clients’ results, we set up a comprehensive plan to follow up on specific areas and to continue overall improvement, a commitment outlined in our business strategy.”

Alliance measures performance areas including Delivery, Account Team, Project Management and Products and Services through an online survey to each of our clients. A key metric adopted by Alliance is the Net Promoter Score (NPS), a standard in gauging a client’s perception of the success of the relationship. Alliance scored a 60% NPS, over twice the industry average of 14%.* In addition to checkpoints throughout the life of the engagement, the Client Satisfaction Survey is conducted twice a year.

“I am extremely proud of the outstanding results and our team members who continuously receive excellent scores,” said John Castleman, President and CEO of Alliance Global Services. “The success of the program lies in the transparency and trust we have with our clients to openly share feedback so that we can perform at the highest level of customer service.”

Additional highlights include the following percentage of our clients scoring us excellent or good in the areas listed below:

• Business Alignment – 93% of our clients believe we are excellent or good at understanding their goals and objectives.
• Communication – 94% of our clients believe we are excellent or good at communicating effectively.
• Delivery – 91% of our clients believe we are excellent or good at achieving the statement of work.
• Effort – 96% of our clients scored us excellent or good on our willingness to go the extra mile.

To find out more about the Customer Satisfaction Survey, a part of the RIGHT Experience program, please visit allianceglobalservices.com/.

About Alliance Global Services
Alliance Global Services (allianceglobalservices.com) is a software solutions firm providing the full life cycle of capabilities from strategic guidance through product development, quality assurance - testing, and application maintenance outsourcing. With our proprietary RIGHTLINE methodology, we focus on cost effectively building and maintaining software products and applications for software, content and data intensive companies whose businesses depend on software innovation. Founded in 1994, Alliance is headquartered in suburban Philadelphia, Conshohocken, PA. The firm's worldwide offices include: Boston, Chicago, Bridgewater and Hyderabad, India.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Alliance Global Services

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


Alliance Global Services Announces Outstanding Results from Bi-Annual Client Satisfaction Survey

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

|
Publisher Contact: Sharon Lee - AllianceGlobalServices.com 
610-234-5434 slee[.]allianceglobalservices.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Alliance Global Services securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Alliance Global Services / Company Profile


Read Software Most Recent Related Newswires:

IBM Services and Retail Analytics to Support Walgreens Field Service Nationwide
Mentor Precision Synthesis Announces Support for the EFPGA Fabric in Silicon Mobility’s OLEA Automotive IC
Oracle Named a Leader in 2017 Analyst Evaluation for Enterprise BI Platforms with Majority Cloud Deployments
IDology Announces Partnership with ThreatMetrix for Powerful Identity and Fraud Prevention
Polish Retailer Marketing Investment Group SA Selects Oracle Planning
Draper James Gains Foundation to Grow Graciously with NetSuite
Intel Custom Foundry Certifies Mentor Physical Verification Tools for 22FFL FinFET Low Power Process
TIBCO Connected Intelligence Cloud Equips Companies for Digital Transformation
WANdisco Launches One of the First Hybrid Data Lake Architectures in Collaboration with AWS
IBM and MTN Help Protect Endangered African Rhinos with Internet of Things Technology
Baker Hughes and KBC Partner to Provide Integrated Process and Operational Software Solutions to the Oil and Gas Industry
Oracle’s New SPARC Systems Deliver 2-7x Better Performance, Security Capabilities, and Efficiency than Intel-based Systems
PROS New Opportunity Detection Uses Machine Learning to Identify Hidden Sales Growth with Existing Customers
Shelborne CAPITAL Corp. Adopts Yardi Genesis2
Noble Systems Joins the Becker’s Hospital Review Health IT + Revenue Cycle Conference

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  La Bella Bakery Artisan Bakery Arizona

Visit  BizJobs.com





 
  ©2017 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)