3i Infotech successfully completes automation of business processes for Bahrain Commercial Facilities Company (BCFC)
3i Infotech successfully deployed its comprehensive package of software systems at Bahrain Commercial, which included KASTLE Universal Lending (Loan Origination, Management and Collections), DataScan(Document Management System), BI in a Box (MIS & Dashboard), PREMIA - Insurance management system and ORION (General Ledger Accounting System). The new systems were fully designed to help BCFC manage and automate its operations, reduce operational cost, speed up work, ensure a high level of security and improved customer service.
BCFC offers a wide range of retail financial products, such as Vehicle, Mortgage and Personal Loans, and recently Credit Card. 3i Infotech’s integrated software system would provide BCFC a collaborative environment for information management across the company's departments, and will also provide up-to-the-minute information of customers whenever required.
The software package also provides BCFC with advanced real-time reports and statistics to analyze operational performance and support the decision making process. Through the system’s location-independent interface, the company efficiently handles greater volumes of operations and smoothly manages work processes. This automation would enable BCFC to become a paperless office, to enhance its business processes, and MIS reports to serve the customer with world-class services.
Dr. Adel Hubail, CEO, BCFC, said, “This is a major milestone in the company's efforts to modernize the way we offer services to our clients. The new system is expected to streamline the business process, and integrate all aspects of operation, in such a way that will address operation risk better.”
Mr. Ali Almarzooq, Head of IT at BCFC, said, “Migration to 3i Infotech’s business automation system is a part of our strategic, long-term automation roadmap, which aims to enhance our efficiency at customer service, in addition to addressing operating excellence.”
Mr. Pankaj Chawla, President & CEO, Middle East, Africa, Russia & CIS, 3i Infotech, commented, “Through the success of this project we have once again demonstrated 3i Infotech's ability to meet stringent timelines and mission-critical "time-to-market" requirements. However, I may add that the success of the project has strongly relied on the cooperation and the professionalism shown by the BCFC top management and team. It has been our continuous endeavor to simplify as well as automate processes for the users in the financial services sector, to enable them to deliver services to their end-customers faster, better and in a more cost-effective way,” he added.
About 3i Infotech Limited
3i Infotech (3i-infotech.com) provides a range of information technology solutions for insurance, banking & finance, Capital Markets, Mutual Funds, e-Governance, manufacturing, and retail & distribution. The Company's quality certifications include ISO 9001:2008 for BPO, ISO/IEC 27001:2005 for Data Centre Operations and ISO/IEC 20000-1:2005 for Data Centre Management Services. The Company has embarked on re-appraisal under SEI CMM ML 5 for all of its major software development centres in India.
Using its domain knowledge and through continuous investment in technologies, 3i Infotech helps corporations in their businesses through its expertise in enterprise-class software solutions, software services, information security consulting, IT infrastructure and disaster recovery solutions. 3i Infotech has a presence across 5 continents and serves customers in 50 countries. For almost two decades, 3i Infotech has been serving the Middle East and Africa region. 3i Infotech's list of more than 1,500 customers includes those in the GCC countries, Africa, Mauritius, the Central Asian Republics and the Mediterranean countries.