NewswireToday - /newswire/ -
Tampa, FL, United States, 2010/08/02 - ConnectWise, the leading business operating system designed exclusively for IT service providers, was named among the top products of 2010 by Business Solutions magazine in its annual “Best Channel Products” issue.
ConnectWise PSA was honored for feature richness, functionality and ease of upgrade for the second year in a row.
Products named to this special report were selected by VAR subscribers of Business Solutions who rated nominees in five categories. Editorial staff collected 16,656 votes from 1,416 unique reseller subscribers before determining winners in 14 applicable technology categories. ConnectWise PSA scored among the highest in overall scores in the Managed Services - IT Management Software category.
“ConnectWise is an extremely powerful tool that allows us to share and integrate all parts of our business," reads a comment from a ConnectWise partner in the article. "Things were a mess before ConnectWise, but now we are able to run our business effectively.”
ConnectWise PSA combines help desk, dispatching, service level management, project management and CRM into a single, web based application, with integrated time-tracking, billing and reporting. Design based on 28 years of experience as an IT solution provider and used by more than 40,000 IT professionals, ConnectWise enables IT services companies to streamline their daily workflow and operate using proven best practices. With ConnectWise PSA, companies will see an immediate improvement in the control they have over their business, their employee utilization rates, as well as an increase in revenue and profitability.
“To be chosen among the best managed services products by members of the reseller community is truly a satisfying recognition of our efforts in providing the leading PSA software for the IT services industry,” said Arnie Bellini, ConnectWise CEO. “Being named in the 'Best Channel Products' issue of Business Solutions provides further validation to our approach of helping solution providers meet the unique needs of their business by improving user control, generating better revenues and higher client satisfaction. We look forward to being included on this list for years to come.”
Other accolades ConnectWise received this year include being named one of the Best Channel Vendors in Managed Services by Business Solutions magazine; voted the Best Revenue Generator for the IT Industry by solution provider attendees at the LA 2010 ASCII Success Summit; receiving the MSP 100 award; CEO Arnie Bellini named to the Channel Chief list by CRN magazine for the second straight year; and Jeannine Edwards and Linda Brotherton recognized by CRN for their accomplishments in the technology industry for two years in a row.
The Best Channel Product 2010 survey appears in the August 2010 issue of Business Solutions magazine and is available online at bsminfo.com/.
Designed exclusively for the IT Channel, ConnectWise (ConnectWise.com) is the leading business operating system for IT service providers, MSPs, technology consultants, integrators, and developers. Today more than 40,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability. ConnectWise fully integrates CRM, sales, help desk tickets, projects, managed services, SLAs, dispatching, time and expenses to streamline IT companies. Over the last 28 years, ConnectWise has become a standard in the IT industry with over 300 API integration partners.