Stablenet announced today it has won ShoreTel’s 2010 Customer Satisfaction Excellence Award. ShoreTel, Inc., the leading provider of IP phone systems with fully integrated unified communications (UC), recently announced their 2010 award recipients at its annual partner event.
Stablenet has a long-standing commitment to delivering unmatched customer service and satisfaction. Stablenet was honored for being one of ShoreTel’s top ten customer-satisfaction achievers in its Champion Channel partner program with a customer satisfaction score of 99.9 out of 100.
“Stablenet is honored to have received this high honor from ShoreTel. We start all of our projects with a thorough discovery and documentation process; this insures that the integration of voice and data, with the assistance of VLAN switching and routing, deliver a very stable network foundation for the customer’s environment. We integrate this process with an over-the-top level of responsiveness, states Marc Hill, President, Stablenet.”
Stablenet helps businesses beat complexity with solutions designed for management ease and usability. They provide invaluable support for businesses looking to take advantage of the cost saving and productivity boosting benefit of IP-based unified communications and offer valuable services around LAN, WAN, call center, voice and data application integration and support.
The Top Ten Customer Satisfaction Excellence Award is only presented to ShoreTel’s channel partners that have achieved world-class customer satisfaction scores of 95+ as measured by an independent third party. “We are delighted to honor Stablenet for its outstanding customer satisfaction achievements,” said Don Girskis, Vice President of World Wide Sales for ShoreTel. “Working with outstanding channel partners such as Stablenet helped ShoreTel become the leading provider for IP phone systems worldwide. We appreciate their dedication to providing a premium customer experience.”
Founded in 1998, Stablenet (stablenet.net) is a leading IT integration and outsourcing company serving the greater Charlotte area. For over 10 years, we have provided local businesses with reliable IT Support including IT Managed Services, Virtualization, Enabling Technologies and IP Voice/Video Systems. With this versatility, we provide your business with full project management, implementation services, training, maintenance and support.
At Stablenet we provide you with the expertise of an enormous company combined with the personal care and attention of a small business. We become an extension of your company, providing the benefits of a large IT department at a fraction of the cost. For larger customers, our experienced certified engineers can work in conjunction with your in-house IT department, as well as other integration partners and contractors. The relationships we build with our customers is very important to us. When our customers call, we respond immediately. You will not have to wait to get our attention or to solve your problem. Our goal is to help customers increase productivity, decrease cost, and reduce risk.
About ShoreTel, Inc.
ShoreTel, Inc. (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas, United Kingdom, Sydney, Australia and Munich, Germany.