In a landmark development in the regional property market scenario, UAE-based ETA Star has become the first property developer to achieve the prestigious ISO 9001:2000 certification. The certification to ETA Star was awarded by the Lloyd’s Register Quality Assurance (LRQA), after being found to meet stringent International Quality Management System requirements.
Lloyd’s Register Quality Assessment had carried out a comprehensive audit of all key processes and sub processes of ETA Star, including Project Management, Design, Business development, Sales, Marketing, Customer Relationship Management, Facilities management, etc. After finding each of the departments to meet the prescribed quality requirements, LRQA formally certified ETA Star to the ISO 9001:2000 International Quality Management Standard, making the Dubai-headquartered company the first and only property developer in the region to receive the prestigious recognition.
“This is a proud moment for us, and reflects the continual improvement credo we set for ourselves,” said Abid A. Junaid, Executive Director, ETA Star. “ETA Star has built its reputation on a singular focus on quality, and it is a testament to our firm adherence to international quality standards that we have become the first property developer to achieve this certification in a market teeming with big names. We see this certification as an acknowledgement of our commitment to quality management and customer satisfaction.”
“This recognition comes at a time when ETA Star is breaking new ground in terms of building design, construction quality and facilities offered. The ISO certification will serve to further enhance customer trust and confidence in ETA Star and send a reassuring message to all our stakeholders,” Junaid added.
Since its inception, ETA Star has put in place strict internal quality management procedures and ensures these procedures are meticulously complied with. From careful selection of reputed contractors to ensuring the use of superior grade building materials, ETA Star adopts a hands-on approach in every aspect of property development, making certain that the highest standards are maintained across all projects.
ETA Star’s major residential and commercial projects in the UAE include The Grandeur Residences, 23 Marina, Al Manara, The Belvedere, The Palladium, GoldCrest Executive, GoldCrest Views – 2, Liberty House, Pearl Residence, GoldCrest Dreams, The Centrium and The Summit. ETA Star has also ventured into the rapidly expanding property market in the Indian subcontinent with the launch of The Gardens in Bangalore, India and the Golden Enclave Ascon Residences in the Sri Lankan capital of Colombo.
Lloyd’s Register Quality Assurance is the foremost business assurance company supplying certification services and training to a wide range of organizations around the world. LRQA provides certification of compliance with international management system standards, and helps client use management systems to reduce risks and improve business.