WHO: Openet CMO Michael Manzo and Director of MVO Solutions Kelly Anderson
WHAT: TM Forum Management World Nice (tmforum.org)
WHEN: Tuesday, May 18 – Thursday, May 20, 2010
WHERE: The Acropolis Convention Center, Nice, France
Openet, the leading provider of Transactional Intelligence for the world’s largest and most innovative network service providers and cable operators, has been awarded three speaking positions at this year’s TM Forum Management World Nice event.
Openet CMO Mike Manzo will chair the Generating Value Through Revenue Assurance track beginning at 4:00 pm on May 18. Additionally, Mike will speak and moderate the final panel of the track, “Monitoring Revenue Assurance KPIs.”
Mike Manzo will also give a presentation on the subject of “Achieving Accurate Audience Measurement” on May 19 at 4:00 pm as part of the Preventing Churn Through Customer Loyalty & Feedback track. Manzo will highlight the benefits and best practices behind a comprehensive audience measurement strategy.
On May 19 at 2 pm, Openet Director of MVO Solutions Kelly Anderson will lead off the Utilising Business Intelligence to Create Loyalty track as part of the Excellent Customer Experience Summit. Anderson’s presentation, entitled “Keeping Customers from ‘Cutting the Cord,’” will cover the key components cable and television operator systems require in order to retain customers in a “TV Everywhere” universe.
Details about TM Forum Management World Nice and a full conference agenda are available at tmforum.org/.
Openet (openet.com) is a leading worldwide provider of event processing and transaction management solutions. The Transactional Intelligence of the company’s solutions extracts increased value from diverse service provider networks, enabling rapid introduction of new services and reliable, cost-effective management of existing services. Openet is focused on delivering best-in-class network edge solutions and specialized engagement processes that create business value from network activity. A global company, Openet’s implementations include long-running engagements with the world’s leading service providers such as BT, Orange, AT&T and Verizon Wireless.
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P: (617) 779-1854