Users of Active Voice products in APAC have a new guarantee of service and software continuity following the signing of a regional master distribution agreement.
Applied Voice & Speech Technologies, Inc. (AVST), a leading developer of unified communications (UC) solutions, and Active Communications Australia Pty Ltd, a specialist in UC systems integration and support, have signed an Asia Pacific Master Distribution Agreement for the full range of AVST and Active Voice products.
The agreement brings certainty and opportunity to the local marketplace for both customers and telecommunications integrators for the first time since AVST bought NEC’s Active Voice division last month (AVST and NEC Corporation of America Expand Global Footprint for Unified Communications).
The new relationship signals a commitment from both companies to deliver highly interoperable, scalable and tailored UC solutions to customers across the enterprise.
Paul Baxter, CEO of Active Communications, said, “We are very pleased to be able to provide the structure and long standing technical expertise to allow businesses to confidently go forward with their strategic use of advanced unified communications.”
Hardy Myers, President & CEO of AVST, said, “The signing of Active Communications as our master distributor in the Asia Pacific region will enable us to extend our global reach and accelerate our position in the UC market.”
Organisations in the region which currently use Active Voice products now have access to the full AVST product range, which includes CallXpress® 8, a comprehensive UC platform designed to transform individual, group and enterprise productivity. CallXpress is highly interoperable enabling organisations to maximise the return on their strategic telecom and IT infrastructure investments.
Technologies such as VoIP and UC are bringing telecoms firmly into the realm of IT infrastructure.
Baxter said, “The market is in a state of flux and moving rapidly away from traditional telecommunications to integrated Information Technology & Telecommunication (IT&T). There are huge opportunities for our growing channel network. Voice and data were run as separate departments; now the move is to data managing it all. There are ramifications across the business for direction, strategies and budgets. And there’s more to the new voice world than simply saving money by ditching a few Telco lines,” he said.
Active Communications is currently recruiting PBX resellers and IT&T integrators from around the region who are interested in augmenting their solution offerings with UC.
About Active Communications
Active Communications offers unified communications and system optimisation, support and maintenance for true IT&T integration.
Unified communications (UC) integrates real-time communication services such as telecommunications (including IP telephony), instant messaging, HD video conferencing, telepresence and speech recognition with other communication services such as voicemail, e-mail, SMS & fax and fax over IP.
With more than a decade of unified communications expertise, Active Communications has offices in Melbourne and Hong Kong serving the Asia Pacific region.
It sells and supports Active Voice and AVST products through a reseller network.
Applied Voice & Speech Technologies, Inc. (AVST.com) is a leading developer of Unified Communications solutions with over 15 million users relying on its products and services to maximize their productivity. With three decades of innovation excellence, AVST is solely focused on delivering communications solutions that increase individual, group and enterprise productivity. Its flagship Unified Communications platform, CallXpress®, offers best in class interoperability, scalability and resiliency while delivering advanced call processing, voicemail, unified messaging, personal assistant, fax, speech and notification capabilities. With CallXpress, an organization can uniquely protect and extend its existing IT and telephony infrastructure investments — now and into the future.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices throughout the United States. AVST's Unified Communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners.