NewswireToday - /newswire/ -
Scottsdale, AZ, United States, 2010/05/07 - Connect 4 Healthcare, LLC announced the latest release of their Connect for Healthcare™ service today. The Company's newest features are designed to improve how care providers communicate with families and are a direct result of customer feedback.
One new feature in the release gives care providers the ability to quickly and easily create their own, entirely custom set of resident/client update metrics. “Although the standard update metrics in our service were based on the input of both families and professional care providers, they weren’t meeting everyone’s needs” said Neil Moore, CEO of Connect 4 Healthcare, LLC. “With this release, our customers can create a custom set of update metrics that are completely unique to the services they provide and the information they would like to share with their families.”
Another gives care providers the ability to add professional care team members (physicians, geriatric care managers, etc.) to the service as recipients of Connect status updates and messages. “Caring for Seniors is a team effort that goes beyond the family” said Moore. “Giving our customers the ability to communicate with the extended professional care team (as well as the family) through our service only makes sense. It will result in a more informed care team and better outcomes for the Seniors they care for”.
Introducing a feature called Quick Connect will allow the care provider to send and document simple messages through the service without needing to send a complete status update. According to Moore, “Quick Connect is hands down the simplest and fastest way for our customers to get a message to the family whether it’s a bit of good news or an urgent call request. It’s also the simplest and fastest way to send an important observation exclusively to the extended professional care team.”
The Company has also added an “Activities and Education” page to the service. The marketing-focused page gives Connect providers a venue for highlighting the services and activities they offer their residents/clients along with educational content that can benefit their families. The page can be viewed by families on their loved-ones secure web page.
Finally, the “What’s New” tab has been added to the website which adds a link to a company blog. Visitors can view current articles and past press releases plus view instructional videos about the Connect service.
“Feedback on our service from customers and families has been great with exceptionally high marks for simplicity and ease of use. Creating the best service however is about listening, learning and responding to the needs of your users” said Moore, “and I’m pleased to say that we are already working on our next release.”
About Connect 4 Healthcare, LLC
Founded in 2007 with offices in Columbus, Ohio and Scottsdale, Arizona, Connect 4 Healthcare, LLC (connect4healthcare.com) creates solutions designed to use now-common Internet and cellular network-based communication technologies to regularly and proactively address the family's need to stay informed about the well-being of their loved one(s) in long-term care, regardless of their available time or location, throughout what is often a very difficult and lengthy period of care.